Briana Acevez
San Diego,CA
Summary
Sales and Customer Service expert with a proven ability in communication and negotiation. Committed to providing exceptional customer service while utilizing extensive product knowledge to create tailored solutions that drive loyalty and revenue. Experienced in training and mentoring teams to improve performance across all organizational levels.
Overview
5
5
years of professional experience
Work History
Sales Representative
Solar Sales
San Diego, CA
07.2024 - 04.2025
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
Server
Red Lobster
San Diego, CA
05.2020 - 06.2024
- Delivered exceptional customer service through friendly interactions with guests
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Education
High School Diploma - Business Communication
West Hills High School
Santee, CA06.2024
Skills
- Customer engagement and relations
- Communication proficiency
- Sales development strategies
- Service knowledge
- Problem resolution skills
- Negotiation techniques
- Upselling strategies
- Time management
Timeline
Sales Representative
Solar Sales
07.2024 - 04.2025
Server
Red Lobster
05.2020 - 06.2024
High School Diploma - Business Communication
West Hills High School