Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Prepares professional, polished statements and business correspondence.
Overview
4
4
years of professional experience
Work History
Direct Support Professional Caregiver
Rescare Homecare
03.2018 - 06.2019
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Built strong relationships with clients to deliver emotional support and companionship.
Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Transported individuals to events and activities, medical appointments, and shopping trips.
Provided transportation to doctor's appointments, grocery stores, salons, and barbershops.
Assisted patients with self-administered medications.
Certified Nursing Assistant
Genesis Rehabilitation Services
09.2017 - 03.2018
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Documented patient information and care activities in electronic health record.
Florist
Kroger
03.2017 - 08.2017
Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
Quoted, generated, and processed customer orders to meet specifications and various occasions.
Developed individualized arrangement recommendations based on customers' budget, occasion and preferences.
Cashier
Walmart
09.2015 - 12.2016
Greeted customers entering store and responded promptly to customer needs.
Education
No Degree - Social Work
New River Community And Technical College
Beaver, WV
No Degree - Social Work
Concord University
Athens, WV
Medical Billing And Coding - Medical Billing And Coding
Valley College - Beckley
Beckley, WV
06.2024
High School Diploma -
Independence High School
Coal City
05.2013
Skills
Problem Solving
Office Management
Bookkeeping
Active Listening
Empathy and Compassion
First Aid and CPR
HIPAA Compliance
Electronic Health Records
Medical Coding Expertise
Professionalism
Timeline
Direct Support Professional Caregiver
Rescare Homecare
03.2018 - 06.2019
Certified Nursing Assistant
Genesis Rehabilitation Services
09.2017 - 03.2018
Florist
Kroger
03.2017 - 08.2017
Cashier
Walmart
09.2015 - 12.2016
No Degree - Social Work
New River Community And Technical College
No Degree - Social Work
Concord University
Medical Billing And Coding - Medical Billing And Coding