Briana Aguilar
Anacortes
Summary
Dependable server delivering fast, high-quality customer service in dynamic restaurant environments. Proven to collaborate effectively, resolving issues among customers, waitstaff, and management. Recognized for an upbeat demeanor and a proactive approach to anticipating customer needs, ensuring enjoyable and memorable dining experiences. Committed to fostering a positive atmosphere that enhances guest satisfaction and loyalty.
Overview
11
11
years of professional experience
Work History
Server/Bartender
Maribella Ristorante E Pizzeria
08.2023 - 05.2023
- Work schedule included both server and bartending shifts, assumed bar and dining room responsibilities simultaneously while consistently providing exceptional customer service.
- Welcome guests, managed reservations providing accurate wait times, and reset tables promptly for incoming customers.
- Effectively set up and served large party reservations while attending to dining room regularly.
- Correctly prepared both phone to-go orders and Doordash orders throughout shift in timely manner.
Bartender/server
Union Tavern - Local 902
03.2018 - 06.2019
- Maintained knowledge of current menu items, specialty cocktail list, and preparation methods.
- Appropriately suggested additional items to customers to increase restaurant sales.
- Routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators.
Bartender
H2O Bar & Restaurant
06.2016 - 01.2017
- Rotating cocktail and beer list with consistent weekly DJ, Karaoke, or live band. Remained on-call/worked local events for over 3 years.
- Ensured that alcohol was consumed in designated areas only.
- Performed closing duties including cleaning, sanitizing and replenishing.
- Maintained knowledge of specialty cocktail list.
Bartender
The Dragons Den
05.2012 - 08.2014
- Assisted high volume of customers simultaneously with drink orders.
- Maintained cash register and credit card machine efficiently.
- Responsible for maintaining bar stock and keeping track of inventory.
Education
Master of Science - Clinical Mental Health Counseling
Walden University
Maryland04-2026
Bachelor of Science - Psychology
Loyola University New Orleans
New Orleans, LA01-2014
Skills
- Works well under pressure
- Exceptional interpersonal skills
- Trained in liquor, wine and food service
- Washington food handler’s certification/ TIPs card
Timeline
Server/Bartender
Maribella Ristorante E Pizzeria
08.2023 - 05.2023
Bartender/server
Union Tavern - Local 902
03.2018 - 06.2019
Bartender
H2O Bar & Restaurant
06.2016 - 01.2017
Bartender
The Dragons Den
05.2012 - 08.2014
Bachelor of Science - Psychology
Loyola University New Orleans
Master of Science - Clinical Mental Health Counseling
Walden University