Mortgage Loan Officer
CrossCountry Mortgage LLC
12.2022 - Current
Hi, I’m
Briana Bennett
Mortgage Loan Officer
Cheyenne,WY
Timeline
Mortgage Loan Officer Assistant
Fairway Independent Mortgage Corporation
11.2018 - 11.2022
Mortgage Loan Officer Assistant
Wallick & Volk
02.2018 - 11.2018
Mortgage Loan Processor
Jonah Bank Of Wyoming
05.2013 - 01.2018
Mortgage Loan Processor
Wallick & Volk
10.2008 - 04.2013
Work History
CrossCountry Mortgage LLCCheyenne, WY
Mortgage Loan Officer
12.2022 - Current
Job overview
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Enhanced customer satisfaction with personalized mortgage counseling.
- Processed loan applications and monitored progress from start to finish.
- Explained very technical financial information to applicants in easy to understand language.
- Evaluated loan requests and documents to verify accuracy and completeness.
- Addressed and resolved client concerns swiftly, maintaining high levels of customer satisfaction and loyalty.
- Collaborated with underwriting teams to ensure smooth loan approval processes, minimizing delays and client dissatisfaction.
- Developed strong partnerships with local real estate agents to generate consistent referral sources for mortgages.
- Maintained a comprehensive knowledge of current industry trends and regulatory changes to provide expert guidance for clients.
- Participated in industry events and conferences to build relationships and gain market intelligence.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
- Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.
- Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
Fairway Independent Mortgage CorporationCheyenne, Wy
Mortgage Loan Officer Assistant
11.2018 - 11.2022
Wallick & VolkCheyenne , Wy
Mortgage Loan Officer Assistant
02.2018 - 11.2018
Jonah Bank Of WyomingCheyenne, Wy
Mortgage Loan Processor
05.2013 - 01.2018
Wallick & VolkCheyenne, Wy
Mortgage Loan Processor
10.2008 - 04.2013
Overview
16
years of professional experience
Skills
- Mortgage Loan Origination
- NMLS Registration
- Credit Check Knowledge
- Document Analysis
- Networking and Partnership Development
- Loan Application Management
- Mortgage Plan Advising
- Applicant Counseling
- Negotiation Tactics
- Analytical and Critical Thinking
- Pre-Approval Process
- Client Interviews
- Loan Approval
- Sales Expertise
- Business Development
- Retail Mortgages
- Government Standards
- Property Evaluation
- Excellent Time Management
- Credit Application Review
- Creative Solutions
- Strategy Planning
- 10-Key Data Entry
- Remote Video Conferencing
- Banking
- Loans
Certification
- Licensed Mortgage Loan Originator in Wyoming & Colorado.