Briana Schmitt
Tupper Lake,NY
Summary
Responsible and adaptable professional with a proactive attitude and the ability to learn quickly. Strong writing and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
13
13
years of professional experience
Work History
Veterinary Assistant
Lakeside Veterinary Clinic
Tupper Lake, Ny
08.2023 - 09.2023
- Handled patient records and updated medical histories accurately.
- Communicated with pet owners about care instructions and appointment details.
- Monitored animals post-surgery, ensuring comfort and recovery.
- Administered medications as directed by veterinarians to patients.
- Answered phone inquiries from clients regarding appointment scheduling, services offered.
- Cleaned and sterilized exam rooms between appointments.
Patient Service Representative
Adirondack Health
Tupper Lake
04.2022 - 08.2023
- Assisted patients with scheduling appointments and managing their medical records.
- Verified insurance information and processed patient registration forms accurately.
- Responded to patient inquiries and resolved concerns in a timely manner.
- Maintained confidentiality of patient information following HIPAA regulations.
- Maintained a clean and organized reception area.
- Performed administrative duties such as filing, faxing, photocopying.
- Prepared letters and documents for mailing as requested by supervisor or physician staff.
Armed Guard
First Defense
Hernando, Florida
08.2020 - 11.2021
- Provided escorts for personnel working in high-risk areas.
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
- Maintained high levels of alertness throughout shifts.
- Maintained accurate logs of daily activities and incidents for reporting purposes.
- Conducted routine patrols of assigned areas to identify suspicious activities and unauthorized persons.
- Responded quickly and appropriately to emergency situations, such as medical emergencies or disturbances.
Waitress
Lumberjack Inn Inc.
Tupper Lake, New York
03.2011 - 05.2020
- Provided excellent customer service in a fast-paced dining environment.
- Took accurate food and drink orders for guests at the restaurant.
- Assisted in training new staff on service standards and menu items.
- Maintained cleanliness and organization of dining area throughout shifts.
- Managed multiple tables while ensuring timely service and guest satisfaction.
- Handled cash and processed payments using point-of-sale system accurately.
Direct Support Professional
The Adirondack Arc
Tupper Lake, New York
10.2011 - 08.2015
- Provided personal care and assistance to individuals with developmental disabilities.
- Collaborated with team members to ensure consistent support across shifts.
- Facilitated daily living activities and promoted independence for the people I supported.
- Implemented behavioral strategies to support individual needs and preferences.
- Maintained clean and well-organized environment for staff and the individuals happiness and safety.
- Followed care plan and directions to administer medications.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Documented current patient information to update vital signs, behaviors, and eating habits.
Education
Tupper Lake Middle-High School
Tupper Lake, NYNorth Country Community College
Tupper Lake, NYThe Right Training
Ocala, FLSkills
- Exceptional Communication
- Attention to detail
- Creative writing
- Excellent spelling skills
- Adaptability to change
- Documentation and reporting
- Record keeping
- Empathy and patience
Timeline
Veterinary Assistant
Lakeside Veterinary Clinic
08.2023 - 09.2023
Patient Service Representative
Adirondack Health
04.2022 - 08.2023
Armed Guard
First Defense
08.2020 - 11.2021
Direct Support Professional
The Adirondack Arc
10.2011 - 08.2015
Waitress
Lumberjack Inn Inc.
03.2011 - 05.2020
Tupper Lake Middle-High School
North Country Community College
The Right Training