Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Briana Casiano

Jacksonville,TX

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Shift Manager In Training

Pizza Hut
01.2023 - Current
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.

Shift Manager

Wingstop
05.2022 - 12.2022
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Trained and mentored new employees to maximize team performance
  • Coached crew members to optimize performance and motivate toward more efficient work.

Education

High School Diploma -

Jacksonville High School
Jacksonville, TX
05.2024

Skills

  • Skilled in Mediation
  • Persuasive Negotiations
  • Money Transfers
  • Grand Openings
  • Customer Complaint Resolution
  • Food Safety and Sanitation
  • Customer Experience
  • Employee Supervision
  • Closing Procedures
  • Staff Training and Onboarding
  • Employee Support
  • Accurate Money Handling

Certification

  • Certified to give BLS and CPR

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Shift Manager In Training

Pizza Hut
01.2023 - Current

Shift Manager

Wingstop
05.2022 - 12.2022

High School Diploma -

Jacksonville High School

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Briana Casiano