Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Diamond-Sapphire Grice

Miami,FL

Summary

  • Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service.
  • Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
  • Kind and considerate Babysitter with great recommendations earned by providing individualized care. Led exciting and safe activities while setting examples for appropriate social behavior. Talked with children about personal interests to build relationships and trust.

Overview

6
6
years of professional experience

Work History

Shift Manager

Chipotle
09.2022 - Current
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Tracked receipts, employee hours, and inventory movements.

Caregiver

Care.com Inc
04.2017 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.

Supervisor

Sephora
08.2018 - 03.2022
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives, and communication goals.

Education

Associate of Science - Physical Therapy

Harvard University
Cambridge, MA
07.2021

Associate of Science - Physical Therapy (Pre-Physical Therapy)

Keiser University
Fort Lauderdale, FL
10.2020

Associate of Science - Technology And Science

University of Miami
Miami, FL
06.2020

High School Diploma -

Miami Killian Senior High School
Miami, FL
05.2017

Skills

  • Schedule Management
  • Interpersonal Skills
  • Directing Team Members
  • Documentation
  • Meeting Production Goals
  • Corrective Actions
  • Skilled in Mediation
  • Job Assignments
  • Shift Work
  • Healthy Eating
  • Creating Good Habits
  • Emotional and Physical Development Assessment
  • Team Leadership
  • Employee Motivation

Languages

English
Native or Bilingual

Timeline

Shift Manager

Chipotle
09.2022 - Current

Supervisor

Sephora
08.2018 - 03.2022

Caregiver

Care.com Inc
04.2017 - Current

Associate of Science - Physical Therapy

Harvard University

Associate of Science - Physical Therapy (Pre-Physical Therapy)

Keiser University

Associate of Science - Technology And Science

University of Miami

High School Diploma -

Miami Killian Senior High School

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Diamond-Sapphire Grice