Summary
Overview
Work History
Education
Skills
Additional Information
References
Timeline
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Matthew Sallee

Cecilia,Kentucky

Summary

Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.

Overview

2
2
years of professional experience

Work History

Shift Manager

Wendy's
12.2021 - Current
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Excelled in every store position and regularly backed up front-line staff.
  • Improved distribution efficiency with design, development, and testing of embedded software applications.
  • Built relationships with customers and managed accounts to drive revenue and profit.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.

Education

High School Diploma -

Central Hardin High School
Cecilia, KY
05.2023

Skills

  • Opening and Closing Procedures
  • Inventory Control
  • Payment Processing
  • Food Safety and Sanitation
  • Persuasive Negotiations
  • Revenue Generation
  • Team Meetings
  • Employee Coaching and Mentoring
  • Interpersonal Skills
  • Skilled in Mediation
  • Cash Drawer Balancing
  • Performance Motivation
  • Technical Proficiency
  • Calming Strategies
  • Vendor Contracts
  • Administration and Reporting
  • Performing Experiments
  • Safe Balancing
  • Managing Cash Register
  • Team Member Motivation
  • Accurate Money Handling
  • Suggestive Selling
  • Recruiting and Hiring
  • Documentation

Additional Information

With recently graduating from high school I am ready to expand into the work force past fast food and start building a career. I am hard working, dedicated to my employer and team mates and eager to learn. I am ready to grasp all opportunities that come my way that not only better myself but could also benefit and enhance my work place.

References

References:


1. Tracey Cox: 270-312-1072


2. Libby Brangers: 270-234-3417


3. Heidi Nellen: 502-797-2686

Timeline

Shift Manager

Wendy's
12.2021 - Current

High School Diploma -

Central Hardin High School
Matthew Sallee