Briana Cavalier
Darrow,LA
Summary
Former food service worker with years of experience with customer service and some leadership experience. Works well under pressure, adaptable, and has knowledge of cash handling and transactions. Efficient with restocking, packaging, shipping, and handling goods. Intermediate knowledge of written Spanish.
Overview
5
5
years of professional experience
Work History
Server
Cracker Barrel Old County Store
01.2023 - 12.2023
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Increased sales significantly by upselling higher-end products to customers.
Bookseller
Barnes And Noble College
08.2022 - 12.2022
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Managed cash register transactions accurately, ensuring proper handling of financial transactions and minimizing discrepancies.
- Applied interpersonal and communication skills to establish selling relationship with customers.
Shift Leader
Firehouse Subs
07.2021 - 12.2021
- Completed daily financial activities and prepared weekly reports for management to inform decision-making.
- Evaluated customer needs and feedback to drive product and service improvements.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Sandwich Artist
Subway
06.2019 - 05.2020
- Accurately operated cash register to process customer payments.
- Built rapport with regular customers by remembering their names and preferred orders, fostering a welcoming environment.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Increased speed of service through effective multitasking and time management skills.
- Collaborated with team members to maintain a smooth workflow during busy hours.
Education
Bachelor of International Studies - Latin American And Caribbean Studies
Louisiana State University And A&M College
Baton Rouge, LA05.2027
Skills
- Written Spanish proficiency
- Safe Food Handling
- Reliable and Responsible
- Transactions and Cash Handling
- Warm and Friendly
- Adaptable and Flexible
- Specials Promotion and Upselling
- Team Leadership
- Organizational Skills
- Conflict Resolution
Timeline
Server
Cracker Barrel Old County Store
01.2023 - 12.2023
Bookseller
Barnes And Noble College
08.2022 - 12.2022
Shift Leader
Firehouse Subs
07.2021 - 12.2021
Sandwich Artist
Subway
06.2019 - 05.2020
Bachelor of International Studies - Latin American And Caribbean Studies
Louisiana State University And A&M College
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