Briana Chisholm
Buffalo
Summary
Versatile professional with experience in the NYS Unified Court System, adept at maintaining confidentiality and enhancing data accuracy. Excelled in fostering client relationships and supporting educational needs at Niagara Wheatfield Central School District. Skilled in document management and scheduling, with a proven track record of improving efficiency and supporting team needs through effective communication and organizational skills.
Overview
9
9
years of professional experience
Work History
Clerical Assistant
NYS Unified Court System
01.2024 - Current
- Maintained confidentiality of sensitive company information while handling sensitive documents and communications.
- Ensured accuracy in data entry tasks, resulting in improved record-keeping and reduced errors.
- Increased department efficiency by managing correspondence, answering phones, and directing inquiries to appropriate personnel.
- Prioritized daily tasks effectively to meet deadlines consistently without compromising quality or detail.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Composed sensitive, confidential reports and documentation.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
Transportation Dispatcher
North Tonawanda City School District
01.2021 - 01.2024
- Developed strong relationships with clients through proactive communication and problem-solving support.
- Collaborated with drivers to address any issues or concerns, fostering positive working relationships.
- Handled incoming calls and emails from customers regarding issues with deliveries.
- Supported company growth initiatives by successfully managing an increased volume of shipments without sacrificing service quality or efficiency.
- Maintained accurate records of dispatch activities, contributing to data-driven decision-making processes.
Teaching Assistant
Niagara Wheatfield Central School District
01.2016 - 01.2021
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Provided additional support for students with special needs, ensuring they received appropriate accommodations and resources.
Education
Early Childhood Education
Niagara University
Niagara Falls, NYGeneral -
North Tonawanda High School
North Tonawanda, NY06.2007
Skills
- File organization
- Scheduling and calendar management
- Data entry
- Microsoft office
- Copying documents
- Maintaining records
- Scanning documents
- Filing systems
- Document management
- Billing and invoicing
- Staff training
- Confidentiality handling
Timeline
Clerical Assistant
NYS Unified Court System
01.2024 - Current
Transportation Dispatcher
North Tonawanda City School District
01.2021 - 01.2024
Teaching Assistant
Niagara Wheatfield Central School District
01.2016 - 01.2021
Early Childhood Education
Niagara University
General -
North Tonawanda High School
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