Briana Dachniewicz

Management

• Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
• Led and directed 25+plus employees across multiple departments and locations including but not limited to Production, Service, Marketing, Suppliers, Human Resources, and Fleet.
• Worked along side President/Owner/CEO daily as his active Chief Operating Officer.

Production

• Proficient in Permitting guidelines, Rules and Guidelines for Building Departments of the East Coast of Florida and Central Florida, Building Codes, Inspections, Wind Mitigations, Warranties, Customer Service, Daily Job Builds, Engineering,
• Oversaw daily Crews, Permit Techs, and Project Manager's.
• Handled all customer complaints, and issues.
• Implemented all safety procedures, and coordinated monthly safety meetings.

Fleet

• Maintained auto policies, repairs, maintenance and pm services for heavy duty and light duty vehicles, hydraulic systems, gps/tracking services, and dump services.

Suppliers/Materials

• Purchasing and ordering for up to 3 warehouses for in house inventory, as well as by job based on what was needed, knowledge of roofing materials.
• Negotiated special pricing with Roofing Suppliers such as Alside,ABC Supply,Seacoast, and Beacon.

Service

• Ran service technicians, estimated repairs
• Built service schedule for all locations,customer follow ups, and quality assurance.

Advertising and Marketing

• Branding and lead generation through different forms of advertisements such as EDDM, Billboards, Radio, TV Commercials, Online SEO Campaigns.
• Established relationships/partnership's and negotiated contracts with NBC Ch 8 News Tampa,Ch 28 ABC Action News Tampa, Ch 2 Wesh NBC-Orlando, Ch 6 Orlando current have relationships with Reps at all locations.

Human Resources

• Responsible for screening, interviewing, and hiring across all departments, employment ads, training,work eligibility, company policies,
• Payroll Systems

Reputation Management

• Obtained accreditation with Better Business Bureau for the Company and maintained A+ plus status.
• Set up a review system and rewards program for Google,Yelp,Angie's List,and Home Advisor for customers.
• Addressed all customer complaints and followed Company protocol to settle disputes.

Business Administration

• Maintained and handled accounts and claims for companies auto, liability, and workman's comp policies.
• Designed, priced, and ordered company uniforms,yard signs,mail flyers,vehicle wraps,contracts, and warranties with vendors.

Sub-Contractors

• Hired and screened all Sub-Contractors for various services such as solar removal/reinstallation, Dry-wall and painting,electrical, and plumbing.