Summary
Overview
Work History
Skills
Certification
Timeline
Generic

BRIANA DANTZLER

Stockbridge,GA

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

3
3
years of professional experience
1
1
Certification

Work History

CUSTOMER REPRESENTATIVE

SaviLinx
Hattiesburg
12.2025 - Current
  • Resolved customer inquiries efficiently, leading to noticeable gains in first-contact resolution rates and improved service metrics.
  • Provided exceptional customer support, fostering strong relationships and enhancing customer satisfaction through attentive communication.
  • Worked closely with sales and technical teams to address complex customer issues, ensuring seamless service delivery and client retention.

CERTIFIED MEDICAL ASSISTANT (INTERNSHIP)

Southern Medical Care
Hattiesburg, MS
11.2025 - 12.2025
  • Completed patient check-in processes by verifying insurance and submitting forms to nursing team.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Wrote admissions notes, care plans and chart notes for each new patient.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.

SHIFT LEAD MANAGER

Little Caesars
Hattiesburg, MS
01.2024 - 11.2025
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Checked building to confirm maintenance and cleaning met code and regulations.
  • Coached crew members to optimize performance and motivate toward more efficient work.

Skills

  • Patient check-in
  • Office administration
  • Customer support
  • Sanitation practices
  • Communication
  • Customer service
  • HIPAA compliance
  • Specimen collection
  • Supply management
  • Vital signs

Certification

  • Basic Life Support
  • CPR
  • CCMA

Timeline

CUSTOMER REPRESENTATIVE

SaviLinx
12.2025 - Current

CERTIFIED MEDICAL ASSISTANT (INTERNSHIP)

Southern Medical Care
11.2025 - 12.2025

SHIFT LEAD MANAGER

Little Caesars
01.2024 - 11.2025
BRIANA DANTZLER