Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
Work History
Corporate Training Consultant
Cracker Barrel Old Country Store Inc
Rialto, California
05.2023 - Current
Partnered with management teams to align training initiatives with business objectives, supporting strategic goals through workforce development efforts.
Enhanced employee performance by developing and implementing customized training programs.
Managed multiple projects simultaneously while maintaining strict deadlines and staying within budget constraints.
Delivered engaging presentations and facilitated group activities, ensuring participants gained practical knowledge and hands-on experience.
Provided constructive feedback on participant performance during workshops, enabling attendees to refine their skills effectively postsession.
Executive Assistant
FamWe Foundation
Las Vegas, Nevada
07.2017 - 12.2023
Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
Improved office efficiency by implementing new filing systems and document management processes.
Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Wine and Spirits Sales Consultant
San Manuel Casino
San Bernardino, California
03.2015 - 07.2017
Enhanced guest experience by providing exceptional service and personalized recommendations.
Increased repeat business by mastering the art of upselling and suggesting signature cocktails to customers.
Maintained a clean and organized bar area, ensuring efficient service and a pleasant atmosphere for patrons.
Collaborated with bartenders to ensure seamless communication and teamwork during high-volume shifts.
Demonstrated extensive knowledge of spirits, wines, beers, and non-alcoholic beverages to cater to diverse preferences of guests.
Assisted management in identifying areas needing improvement, implementing changes that positively impacted overall guest satisfaction rates.
Navigated challenges related to state laws and regulations for alcohol distribution to ensure compliance with all relevant rules.
Coordinated collaborative efforts between sales teams, supply chain partners, and other stakeholders to ensure smooth operations and the timely delivery of products.
Business Administrator
DC Consulting
Rialto , CA
04.2012 - 02.2015
Contributed to economic success by participating in budgeting process.
Managed day-to-day development issues.
Assisted in the development of marketing materials for business promotion, contributing to increased brand awareness and client acquisition.
Coordinated company-wide events, including conferences, meetings, and workshops, ensuring seamless execution and positive attendee experience.
Oversaw employee onboarding processes, ensuring seamless integration into the company culture from day one.
Collaborated with cross-functional teams to develop innovative solutions that enhanced company operations and improved overall performance.
Education
Associate of Science - Business Administration And Management
San Bernardino Valley College
San Bernardino, CA
05.2015
Skills
Customer Service
Scheduling
Account Management
Administrative Support
Quality Control
Presentation Development
Office Management
Expense Management
Calendar Management
Client Relations
Meticulous Attention to Detail
Strong Problem Solver
Timeline
Corporate Training Consultant
Cracker Barrel Old Country Store Inc
05.2023 - Current
Executive Assistant
FamWe Foundation
07.2017 - 12.2023
Wine and Spirits Sales Consultant
San Manuel Casino
03.2015 - 07.2017
Business Administrator
DC Consulting
04.2012 - 02.2015
Associate of Science - Business Administration And Management
Corporate Training Consultant at NIIT LTD., Arun Jaitley National Institute of Finance ManagementCorporate Training Consultant at NIIT LTD., Arun Jaitley National Institute of Finance Management