BRIANA DRAKE
Ridgeland
Summary
Emerging professional with proven reliability and customer service skills. Known for patience, strong interpersonal abilities, and a calm, approachable presence in fast-paced environments. Quick learner with strong problem-solving skills committed to delivering positive customer experiences and contributing effectively to team success.
Overview
4
4
years of professional experience
Work History
Receptionist – Facilities Management
Hinds Community College
Raymond, MS
08.2025 - 05.2026
- Facilitated efficient communication by managing incoming calls and guiding staff, students, and visitors to relevant departments.
- Maintained front desk operations, organized records, and completed daily administrative documentation.
- Delivered professional customer service by assisting visitors, resolving inquiries, and creating a welcoming environment.
- Demonstrated strong multitasking, communication, and organizational skills to support daily office functions and team collaboration.
Student Researcher
Brown University Environmental Studies Program
Jackson, MS
03.2022 - 12.2024
- Conducted analysis of water, air, noise, and soil pollution to evaluate environmental impacts.
- Collected, organized, and interpreted environmental data with attention to accuracy and detail.
- Applied critical thinking and research methods to assess findings and support conclusions.
- Presented research findings clearly and professionally while meeting college-level academic standards.
Student Worker / Campus Jobs
Piney Woods School
Piney Woods, MS
11.2021 - 06.2025
- Managed daily campus operations to ensure systematic organization and uphold accountability standards.
- Executed established protocols to consistently meet project deadlines and maintain workflow efficiency.
- Facilitated effective communication between staff and students to enhance daily operations.
- Led and collaborated on campus projects to enhance teamwork and community engagement.
Babysitting / Family Support
Ridgeland, MS
06.2023 - 07.2024
- Provided attentive childcare and supervision for younger children while supporting their safety and well-being.
- Maintained a safe, organized, and engaging environment by assisting with daily routines and activities.
- Demonstrated patience, dependability, and sound decision-making while responding to children’s needs and managing responsibilities.
- Communicated effectively with parents and caregivers regarding schedules, expectations, and children’s daily activities.
Education
Freshman -
Hinds Community College
Raymond, MS05.2027
High School Graduate -
Piney Woods School
Piney Woods, MS06.2025
Skills
- Customer engagement
- Reception management
- Effective written and verbal communication
- Collaborative teamwork
- Quantitative research skills
- Organization & Coordination
- Effective decision-making
- Adaptability
Timeline
Receptionist – Facilities Management
Hinds Community College
08.2025 - 05.2026
Babysitting / Family Support
06.2023 - 07.2024
Student Researcher
Brown University Environmental Studies Program
03.2022 - 12.2024
Student Worker / Campus Jobs
Piney Woods School
11.2021 - 06.2025
Freshman -
Hinds Community College
High School Graduate -
Piney Woods School
QUALITIES
- Dependable
- Service focused
- Communicative
- Adaptable
- Detail oriented
- Collaborative