Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Skarlet Nunez

East Setauket,New York

Summary

Knowledgeable beauty industry professional with expertise in customer relations and promotional support. Leverages experience to meet customer needs and drive business success in service-based retail. Builds strong relationships with diverse clientele through efficient and informed service.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Social Media Management- Receptionist

Mariano Rivera Honda
Port Jefferson Station, New York
02.2025 - Current
  • Managed a high-volume multi-line phone system and organized sales appointments using VinSolutions.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Greeted visitors, assisting with inquiries to enhance customer experience.
  • Oversaw showroom presentation and managed mail, supporting management with administrative tasks during peak periods to maintain operational flow.
  • Maintained professional brand presence, aligning digital interactions with dealership’s luxury standards to reinforce customer-first approach.

Fragrance Representative

Loreal
Orlando, Florida
08.2022 - 12.2024
  • Consistently exceeded daily and monthly sales targets for YSL and Giorgio Armani by utilizing advanced fragrance storytelling and cross selling techniques.
  • Educated customers on fragrance notes and product benefits, fostering informed purchasing decisions.
  • Managed high-value stock levels to ensure availability and proper rotation of top selling scents like Libre and Acqua di Giò.
  • Uphold strict brand visual standards, ensuring testers, displays, and workstations remained pristine and aligned with luxury retail aesthetics.
  • Streamlined stockroom procedures for fragrance kits and promotional materials, enhancing restock efficiency during peak holiday hours.
  • Maintained cleanliness and organization of fragrance displays and testing stations.

Server

The Meadow
Port Jefferson Station
03.2020 - 06.2021
  • Delivered attentive customer service, enhancing dining experiences and ensuring guest satisfaction.
  • Coordinated setup and breakdown of banquet halls while distributing appetizers and formal dinners, maintaining cleanliness to create welcoming environments.
  • Proven ability to multitask in high-pressure environments, ensuring that every table was perfectly set and every guest’s needs were met with professional courtesy and efficiency.
  • Managed logistics for large scale events at The Meadow, ensuring seamless guest experiences through careful planning and execution.

Education

Aveda Esthiology Full Specialist

Aveda Institute
Orlando, FL
06-2024

High School Diploma -

Veritas Academy
Flushing, New York
06-2021

Skills

  • Customer Service
  • Client consultation
  • Product consultation
  • Customer engagement
  • Retail Sales Excellence
  • Skincare product sales
  • Skin Artistry
  • Skincare treatments
  • Waxing techniques
  • Sanitation Protocol
  • Inventory Management
  • Organization Skills
  • Team collaboration

Certification

Full Esthetics Specialist, State Of Florida Department Of Business And Professional Regulation Board Of Cosmetology

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Social Media Management- Receptionist

Mariano Rivera Honda
02.2025 - Current

Fragrance Representative

Loreal
08.2022 - 12.2024

Server

The Meadow
03.2020 - 06.2021

Aveda Esthiology Full Specialist

Aveda Institute

High School Diploma -

Veritas Academy
Skarlet Nunez