Briana Dupaty
Houston,TX
Summary
Top upsell employee of current company on yearly average. Consistently exceeds company upsell goals. Keen on finding ways to market product to individual consumers. Reliable with a consistent work ethic. Articulate in both oral and written communication skills. Strong interpersonal skills; adept at cultivating ties with clients, co-workers, management, and key-decision- makers. Ambitious self-starter ready to embrace new opportunities and challenges in business. Highly creative and "tech" savvy. Currently focusing on shifting from the hospitality field, into the field of technology
Overview
9
9
years of professional experience
Work History
Supervisor of Operations
Hilton Houston Post Oak By The Galleria
2015.05 - Current
- Manage team members and help facilitate daily tasks; Answer phone calls using PBX switchboard; Handle cash payment and credit card authorizations; Delegate tasks for housekeeping and engineering staff; Help market for new business via networking and relationship building; Maintain daily revenue and room allotments; Use technology related apps to help reach our guests to increase opportunities of upselling. Help resolve customer-related incidents implementing empathy focused tools.
Fitness Trainer
9Round
2018.07 - 2019.01
- Daily interaction with customers seeking to improve their physical fitness; assisted customers with learning different techniques to build stamina; sold specialty items; improving cardio fitness and muscle fitness; Demonstrated ability to provide superior customer service and increased sales opportunities; marketed and promoted seasonal promotions and created an inclusive and non-judgmental environment for all to work out.
Education
Associate of Science Degree (Magna Cum Laude) -
Lone Star College
Houston, Texas01.2020
Skills
- Microsoft Word
- Microsoft Office
- CapCut (video editor)
- Photoshop Express
- Graphic Design
- Content Creation
- Former 9Round Trainer
Personal Information
Hobbies: Sound Engineering/Production, Film Scoring Enthusiast, Rock Climbing, Kayaking, Nature Photography,
Timeline
Fitness Trainer
9Round
2018.07 - 2019.01
Supervisor of Operations
Hilton Houston Post Oak By The Galleria
2015.05 - Current
Associate of Science Degree (Magna Cum Laude) -
Lone Star College
Similar Profiles
David SandersDavid Sanders
Sr. Transient Manager at Doubletree Suites by Hilton Houston by the GalleriaSr. Transient Manager at Doubletree Suites by Hilton Houston by the Galleria
Latricia DixonLatricia Dixon
Housekeeping Room Attendant at Hilton Post OakHousekeeping Room Attendant at Hilton Post Oak
Jazmine PerkinsJazmine Perkins
Administrative Assistant at Simon Management Houston GalleriaAdministrative Assistant at Simon Management Houston Galleria