Briana Greer
Bon Air,Va
Summary
Knowledgeable Patient Access Specialist with solid foundation in patient access operations. Demonstrated ability to enhance patient satisfaction and streamline administrative processes. Proven track record in managing patient information and ensuring compliance with healthcare regulations.
Overview
5
5
years of professional experience
Work History
Patient Financial Clearance Representative
VCU Health Systems
01.2024 - Current
- Obtain Authorization
- Medical Coding
- Appeal Submission
- Insurance verification
- Manage work queue
- Provider communication
- Referral Management
- Transcribing orders
- Manage Alpha Split/Spreadsheet
Registrar
Bon Secour
01.2023 - 01.2024
- Scheduling appointments
- Escalate medical emergencies
- Collecting deductibles/co-payments
- Update medical records
- Verify health Insurance for medical billing
- Answer/Direct phone calls
- Transcribing orders
- Explain financial options
- Greet/Direct patients
Patient Coordinator
Legacy Dental
01.2021 - 01.2022
- Verify Insurance for clinical appointments
- Maintain Doctor/Hygienist Schedules
- Greet Incoming patients and visitors
- Review patient registration for accuracy
- Answer multi-line phone
- Collect co-payments
- Call on Insurance claims
Crew Member
Papa John's
01.2020 - 01.2021
- Resolving Customer Complaints
- Preparing quality food
- Cashier responsibilities
- Adhere to guidelines
- Assist with training
- Cleaned and maintained all areas of restaurant to promote clean image.
- Assisted other team members to achieve goals.
Education
High School Diploma -
Meadowbrook High School
North Chesterfield, VA07-2021
Skills
- Customer support
- Goal-oriented mindset
- Customer relations
- Data entry proficiency
- Time management
- Attention to detail
- Registration
- Problem solving
- Medical terminology
- HIPAA compliance
Languages
English
Timeline
Patient Financial Clearance Representative
VCU Health Systems
01.2024 - Current
Registrar
Bon Secour
01.2023 - 01.2024
Patient Coordinator
Legacy Dental
01.2021 - 01.2022
Crew Member
Papa John's
01.2020 - 01.2021
High School Diploma -
Meadowbrook High School
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