Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Briana Guajardo

San Antonio,TX

Summary

Experienced in a fast-paced retail environment, I have refined my customer service and sales skills while emphasizing customer satisfaction and product knowledge. With strong communication abilities, I excel at providing customized beauty solutions based on individual needs. Seeking a new field to apply my commitment to excellence and client-focused approach for making a meaningful impact.

Overview

3
3
years of professional experience

Work History

Beauty Advisor

Ulta
05.2024 - Current
  • Provided exceptional customer service by assisting customers in selecting beauty products based on their individual needs and preferences
  • Demonstrated extensive knowledge of various beauty brands, product features, and benefits to effectively educate customers and drive sales
  • Built strong relationships with customers through personalized consultations, resulting in a high rate of repeat business
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Maintained counter and display areas for cleanliness and organization.
  • Met sales goals, supporting organizational health through consistent and reliable service.

Crewmember

Raising Cane's
09.2023 - 03.2024


  • Maintained cleanliness of work area, including wiping down counters, tables, and equipment
  • Managed cash transactions with accuracy and integrity, handling large volumes of cash daily
  • Collaborated with team members to meet customer needs in a fast-paced environment
  • Prioritized tasks effectively during busy periods while maintaining high-quality service
  • Took orders, prepared meals, and collected payments.
  • Worked front counter, drive-thru and other areas.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Server

Olive Garden Restaurant
07.2022 - 11.2023


  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Enhanced team efficiency, collaborating effectively in high-pressure settings.
  • Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.

Education

Trade school - Cosmetology

Ogle School Hair Skin Nails
San Antonio, TX
03.2024

High school diploma -

Roosevelt High School
San Antonio, TX
05.2022

Skills

  • Cash Handling
  • Upselling
  • Customer service
  • Organization and multitasking
  • Team collaboration
  • Flexibility and adaptability
  • Upselling strategies
  • Sales expertise
  • Client relationship building
  • Attention to detail
  • Retail experience
  • Customer engagement

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Beauty Advisor

Ulta
05.2024 - Current

Crewmember

Raising Cane's
09.2023 - 03.2024

Server

Olive Garden Restaurant
07.2022 - 11.2023

Trade school - Cosmetology

Ogle School Hair Skin Nails

High school diploma -

Roosevelt High School

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Briana Guajardo