Summary
Overview
Work History
Education
Skills
Timeline
Generic

BRIANA GUARDADO

Massapequa,NY

Summary

Detail-oriented and compassionate dental assistant/receptionist with experience in providing exceptional patient care, supporting dental procedures, and managing front-office operations. Skilled at ensuring smooth daily operations through effective scheduling, patient communication, and administrative tasks. Leveraging a strong background in retail, with proven skills in customer service, problem-solving, and sales, to enhance patient experiences and contribute to a positive workplace environment. Dedicated to maintaining a high standard of care and service in both clinical and administrative settings.

Overview

6
6
years of professional experience

Work History

Dental Treatment Coordinator/Dental Assistant

Dental 365
01.2025 - Current
  • Collaborated closely with dentists to develop customized treatment plans tailored specifically to each individual''s needs.
  • Enhanced patient satisfaction by effectively managing treatment plans and addressing concerns.
  • Assisted dentists in delivering optimal care through thorough documentation of patient histories and treatment progress.
  • Increased case acceptance rates by presenting comprehensive treatment options and financial arrangements to patients.
  • Improved patient retention by providing excellent customer service and establishing rapport with clients.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Improved patient satisfaction by providing high-quality chairside assistance during dental procedures.

Dental Assistant, Director of First Impressions

Greater Long Island Dental
01.2024 - 01.2025
  • Clinical Duties Assist the dentist during various procedures including dental exams, cleanings, fillings, crowns, and extractions.Prepare and sterilize instruments, equipment, and work areas in accordance with health and safety guidelines
  • Take and develop dental x-rays
  • Provide post-operative instructions to patients as directed by the dentist
  • Apply dental sealants, fluoride, and other treatments as directed
  • Greet and prepare patients for dental treatments
  • Provide patients with information about their dental care and maintain a calm, reassuring presence
  • Record patient medical histories and vital
  • Educate patients on oral hygiene practices
  • Administrative Duties: Schedule appointments and manage patient records
  • Handle billing, payments, and insurance claims
  • Maintain inventory of dental supplies and place orders as necessary
  • Manage phone calls, emails, and other communications within the office.

Educator

Lululemon
07.2022 - 12.2023
  • Oversees and provides technical product education that articulates the value of the product and brand to meet the unique needs of each guest
  • Part of the store leadership team, responsible for driving store performance on the floor through guest experience and team achievement of daily sales or unit targets
  • Provides input to team memberResponsible for creating an inviting and engaging environment for guests, ensuring their needs are met and helping them find the perfect products that match their lifestyle and fitness goals
  • Deep understanding of the company's products, technology, and fit, enabling them to educate and inspire customers about the benefits of comfortable, stylish, and high-quality activewear.

Denim Department Lead

Old Navy
07.2019 - 07.2022
  • Partnered with store leadership team to execute floor sets to visual brand standards
  • Contributed to store efforts to prevent shrink and improve safety awareness
  • Executed store maintenance checklists to keep spaces clean, neat, and tidy
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Education

Associate of Arts - Liberal Arts

Nassau Community College
Garden City, NY
05-2025

Malverne High School
Malverne, NY
06-2021

Skills

  • Customer service
  • Guest services
  • Time management
  • Clinical Evaluation
  • Financial Services
  • Scheduling
  • Marketing
  • Multitasking
  • Communication skills

Timeline

Dental Treatment Coordinator/Dental Assistant

Dental 365
01.2025 - Current

Dental Assistant, Director of First Impressions

Greater Long Island Dental
01.2024 - 01.2025

Educator

Lululemon
07.2022 - 12.2023

Denim Department Lead

Old Navy
07.2019 - 07.2022

Associate of Arts - Liberal Arts

Nassau Community College

Malverne High School