Briana Gwyn
Atlanta,GA
Summary
Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.
Overview
6
6
years of professional experience
Work History
Waitress/Server
Vision Lounge
Atlanta, GA
06.2024 - Current
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Communicated daily specials to customers.
- Bussed tables as needed during peak hours.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Served alcoholic beverages responsibly in accordance with state laws.
Retail Sales Associate
Nike
Mays Landing, New Jersey
09.2022 - 11.2023
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Demonstrated knowledge of store products and services.
- Greeted customers upon entering the store and provided assistance.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
Cage Cashier
Hard Rock Casino
Atlantic City, New Jersey
03.2020 - 05.2022
- Verified customer identification to ensure compliance with gaming regulations.
- Greeted customers and answered inquiries regarding services.
- Maintained accurate records of cage transactions and balances.
- Performed daily balancing activities including count-downs, verifications, and reconciliations.
- Provided customer service assistance in resolving disputes or discrepancies related to cage transactions.
- Balanced currency, coin and voucher inventories regularly throughout shift.
- Performed opening and closing duties such as counting money drawers and verifying floats.
Retail Sales Associate
Victoria's Secret & PINK
Woodbridge, New Jersey
02.2019 - 01.2020
- Assisted customers with product selection, sizing and styling.
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Organized stockroom shelves according to size, color or style.
- Upsold additional items based on customer interests and needs.
Education
Bachelor of Science -
Clark Atlanta University
Atlanta, GA06-2028
Associate of Science - Biology
Rutgers University
New Brunswick, NJ06-2023
Skills
- Store maintenance
- Brand representation
- Positive and professional
- Customer service
- Product knowledge
- Sales trends
- Product restocking
- Time management skills
- POS systems
- Retail merchandising
Timeline
Waitress/Server
Vision Lounge
06.2024 - Current
Retail Sales Associate
Nike
09.2022 - 11.2023
Cage Cashier
Hard Rock Casino
03.2020 - 05.2022
Retail Sales Associate
Victoria's Secret & PINK
02.2019 - 01.2020
Bachelor of Science -
Clark Atlanta University
Associate of Science - Biology
Rutgers University