Briana Heirakuji
Honolulu
Summary
Experienced with team leadership, ensuring smooth operations and high productivity. Utilizes effective conflict resolution and strategic planning to maintain a positive work environment. Track record of enhancing team performance and maintaining operational efficiency.
Overview
8
8
years of professional experience
Work History
Shift Supervisor
Town and Country
Honolulu, HI
12.2020 - Current
- Supervised daily operations, ensuring adherence to safety protocols and company policies.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Trained and mentored team members, enhancing skill sets and promoting a collaborative environment.
- Responded to and resolved customer questions and concerns.
Foodmaker/Cashier
Paina Cafe
Honolulu, HI
08.2019 - 03.2020
- Exceeded customer expectations with prompt service, attention to detail, and willingness to accommodate special requests or dietary restrictions.
- Processed customer transactions efficiently using POS systems, enhancing customer experience with swift checkouts.
- Maintained accurate cash drawer balance through regular reconciliation and audits, preventing discrepancies and ensuring accountability.
- Operated kitchen equipment safely, ensuring compliance with health and safety standards to maintain a safe environment.
Sushimaker/Cashier
Kozo Sushi
10.2018 - 08.2019
- Crafted sushi rolls, sashimi, and nigiri with precision, enhancing presentation and customer satisfaction.
- Prepared sushi rolls and sashimi to high-quality standards.
- Mentored junior staff on sushi-making techniques and kitchen safety protocols.
- Monitored ingredient freshness through regular inventory checks and supplier communication, ensuring quality for customers.
- Sustained cleanliness and organization of workstations, supporting efficient kitchen operations.
Education
Bachelor's Degree - Psychology
The University of Hawaii At Manoa
05-2025
No Degree -
Kapi'olani Community College
HonoluluBachelor of Science -
Henry J Kaiser High School
Honolulu, HISkills
- Staff management
- Employee training
- Workplace safety
- Cash handling
- Customer-oriented
- Inventory management
- Conflict resolution techniques
- Problem-solving
- Team motivation
- Strong verbal and written communication
- Positive attitude
Timeline
Shift Supervisor
Town and Country
12.2020 - Current
Foodmaker/Cashier
Paina Cafe
08.2019 - 03.2020
Sushimaker/Cashier
Kozo Sushi
10.2018 - 08.2019
Bachelor's Degree - Psychology
The University of Hawaii At Manoa
No Degree -
Kapi'olani Community College
Bachelor of Science -
Henry J Kaiser High School
Awards
- MYP Certificate of Completion August 2018 Grade 10
- Hawaii Academic Honors