Briana Hernanadez
Santa Rosa,CA
Summary
Dynamic and adaptable with a proven track record at Acme Burger and JCPenney. Excels in customer service and problem resolution, positive relationships. Recognized for attention to detail and effective multitasking, consistently enhancing customer satisfaction and loyalty. Strong communicator with a friendly demeanor, committed to team success and collaboration.
Overview
3
3
years of professional experience
Work History
Prep
Acme Burger
1007 W College Avenue Santa Rosa, CA 95401
04.2024 - Current
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Executed tasks within set deadlines.
Cashier / Sales Associate
JCPenney
1300 Coddingtown Center Santa Rosa, CA 95401
11.2022 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced at shift end.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Providing recommendations / Greeting Customers
- Tend to customers on the sales floor for their needs
- Answered questions about store policies and addressed customer concerns.
Education
Piner High School
1700 Fulton Rd Santa Rosa, CA 9540306.2023
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Multitasking
- Active listening
- Fluent in Spanish / English
Timeline
Prep
Acme Burger
04.2024 - Current
Cashier / Sales Associate
JCPenney
11.2022 - Current
Piner High School