BRIANA JONES
AssistRx
Orlando,FL
1
Certification
1
year of professional experience
Reliable and detail-oriented healthcare professional with pharmacy technician and patient-support experience in fast-paced healthcare environments. Experienced in medication-related requests, confidential patient information, documentation, time-sensitive tasks, and professional communication with patients, caregivers, doctors, pharmacists, and healthcare staff. Completed HIPAA and Bloodborne Pathogens training. Brings strong attention to detail, dependability, GPS/navigation skills, and the ability to follow procedures while working independently. Seeking a Medical Courier position supporting the safe, timely, and secure transportation of medications, specimens, medical supplies, records, and other healthcare materials.
Work History
Patient Support / Pharmacy Technician
5 Months- Assisted patients, caregivers, and healthcare providers by phone with medication-related questions, requests, and follow-up.
- Coordinated with patients and healthcare providers to help ensure medications were received and information was communicated accurately.
- Handled sensitive patient and medication information professionally while maintaining confidentiality and privacy.
- Communicated with patients, caregivers, doctors, and other healthcare professionals to resolve medication-related issues.
- Managed multiple time-sensitive requests while maintaining accuracy, organization, and attention to detail.
- Followed established procedures for medication-related information, patient requests, and documentation.
- Documented patient interactions and updated information accurately within company systems.
Pharmacy Technician
1 Year- Assisted patients with prescription refills, medication pickup, and general pharmacy needs.
- Entered and processed prescriptions accurately while following pharmacy procedures and workflow requirements.
- Communicated professionally with patients and pharmacy staff to resolve prescription-related concerns.
- Maintained accuracy when handling prescription information, patient records, and medication-related requests.
- Worked efficiently in a fast-paced pharmacy environment while prioritizing patient service, accuracy, and confidentiality.
- Assisted patients in locating prescription savings, coupons, and applicable discounts.
- Followed pharmacy policies and procedures while protecting confidential patient information.
Education
Associate - Science (A.S.) degree
Currently pursuing
High School Diploma
Skills
Valid Florida Driver’s License and reliable transportation
Healthcare and pharmacy experience with exposure to medication workflows and patient information
Completed HIPAA training with knowledge of protecting confidential health information
Completed Bloodborne Pathogens training with awareness of infection-control and safety procedures
Understanding of safe
secure
and time-sensitive handling of healthcare materials
Strong attention to detail for labels
delivery information
documentation
and records
GPS/navigation and route-planning skills; comfortable using smartphone and mobile applications
Professional communication with patients
caregivers
providers
pharmacy teams
and healthcare facilities
Ability to follow written and verbal procedures
dispatch instructions
and standard operating procedures
Dependable
organized
punctual
and comfortable working independently with minimal supervision
Strong time management
problem-solving
multitasking
and customer-service skills
Comfortable maintaining documentation and electronic records
Safety-focused mindset with awareness of PPE
infection-control
OSHA
and bloodborne-pathogen procedures
Willing to complete employer-required specimen-handling
courier
and additional safety training
Medication Handling & Coordination
Healthcare Material Handling
HIPAA & Confidentiality
Bloodborne Pathogens Safety Awareness
Route Planning & GPS Navigation
Documentation & Record Keeping
Time-Sensitive Task Management
Mobile Apps & Smartphone Technology
Customer Service
Professional Communication
Problem Solving
Prescription Processing
Attention to Detail
Independent Work
Healthcare Procedures & SOPs
Computer Proficiency
Personal Information
- Title: MEDICAL COURIER | PHARMACY TECHNICIAN | HEALTHCARE SUPPORT
- Driving License: Valid Florida Driver’s License
- Availability: Available for part-time and flexible scheduling
Certification
HIPAA Training – Certificate of Completion, Bloodborne Pathogens Training – Certificate of Completion
ADDITIONAL INFORMATION
- Available for part-time and flexible scheduling
- Comfortable driving throughout the Orlando area and using GPS/navigation applications
- Healthcare and pharmacy environment experience
Timeline
Patient Support / Pharmacy Technician
AssistRx
01.2026 - 06.2026Read More
Pharmacy Technician
Walgreens
12.2024 - 12.2025Read More
Apopka High School
High School Diploma
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Seminole State College
Associate from Science (A.S.) degree
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