Briana McBean

Cosmetologist

Empire Beauty School

10.2023 - 10.2024

Mentored fellow students in various cosmetology practices by sharing expertise gained through hands-on experience and coursework completion.
Enhanced client satisfaction by providing personalized cosmetology services tailored to individual needs and preferences.
Provided thorough consultations before each appointment to understand client goals thoroughly and create customized plans accordingly.
Demonstrated proficiency in various hair styling techniques, including cutting, coloring, perming, straightening, extensions application, and updo creation.
Developed strong multitasking abilities while balancing coursework requirements alongside hands-on training in a fast-paced salon environment.
Achieved a high level of customer retention through exceptional communication, time management, and problem-solving skills.
Expanded knowledge of industry trends and techniques by attending workshops, trade shows, and ongoing professional development opportunities.
Educated clients on proper hair care routines or product usage tips during appointments resulting in improved overall hair health between salon visits.
Collaborated with team members to deliver outstanding customer service, ensuring seamless experiences for clients from start to finish.
Managed time effectively to accommodate multiple appointments within a single day without compromising quality or customer satisfaction levels.
Established rapport with diverse clientele by adapting communication styles according to individual preferences or cultural backgrounds while maintaining professionalism at all times.
Assisted in salon operations, including inventory management, scheduling appointments, and maintaining a clean and organized work environment.
Contributed to the growth of the salon''s clientele by promoting services through social media platforms and word-of-mouth referrals.
Received positive feedback from clients for excellent customer service skills, attention to detail, and ability to make them feel comfortable throughout their appointments.