Briana McDonald
Kansas City
Summary
Customer service oriented with excellent communication skills. Works well under pressure as a team member or independently. Responsible, thorough with an eye for detail.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
Work History
Dental Assistant
Heartland Dental, New Mark Dental Care
Kansas City, MO
07.2025 - Current
- Ensure patients are comfortable and prepared for treatment
- Obtain/reviews dental/medical history
- Prepare tray setup for Dental procedures
- Provides instruments and materials to dentist, keep patients mouth dry and clear by using suction or other devices
- Instruct patients on post operative and general oral health care
In-House Trained Dental Assistant
Samuel U. Rodgers Health Center
Kansas City, MO
08.2021 - 05.2025
- Ensure patients are comfortable and prepared for treatment
- Obtain/reviews dental/medical history
- Prepare tray setup for Dental procedures
- Provides instruments and materials to dentist, keep patients mouth dry and clear by using suction or other devices
- Instruct patients on post operative and general oral health care
Dental Patient Care Representative
Samuel U. Rodgers Health Center
Kansas City, MO
05.2021 - 08.2022
- Check in patients for their appointments for their visit
- Interact with patients & meet their needs
- Make sure insurance is up to date
- Call and Verify Dental Insurance
- Take payment if needed
- Schedule or reschedule patients
Education
High School Diploma -
East Literature Magnet
Nashville, TN05.2012
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Telephone etiquette
- Data entry
- Verbal and written communication
- Problem-solving
- Teamwork and collaboration
- Customer assistance
- Customer engagement
- Retail sales
- Store opening and closing
Timeline
Dental Assistant
Heartland Dental, New Mark Dental Care
07.2025 - Current
In-House Trained Dental Assistant
Samuel U. Rodgers Health Center
08.2021 - 05.2025
Dental Patient Care Representative
Samuel U. Rodgers Health Center
05.2021 - 08.2022
High School Diploma -
East Literature Magnet