BRIANA MCHALE

• Supported teens aged 12-17
• Walked them through day to day activities
• Supported them through sobriety
• Was responsible for the safety and well being of the group
• Was responsible for maintaining the group dynamics

• Collaborated with veterinary team to perform emergency treatment on injured and sick animals
• Worked under general supervision to perform dental procedures, assist in patient care, create treatment plans, place bandages, and fill medications
• Performed post-operative nursing care and pain management
• Aided with radiographs - operated machinery and restrained pets
• Educated clients on recommended treatments and diagnoses, provided excellent customer service
• Liased with veterinarian to assist in pre-surgical exams and during surgery - as both an assistant as well as an anesthetic monitor
• Performed enemas, catheterizations, ear flushes, intravenous fluids, eye stains, tonometry, blood draws, vaccinations, subcutaneous fluids, and administered medications
• Performed laboratory and diagnostic testing
• Performed office and reception duties such as answering phones, scheduling appointments, and assisting customers

• Director of the 8th and 9th grade program.

• In charge of program structure, management of counselors, and handling any escalated camper issues

• Built sustainable relationships and trust with customer accounts using open and interactive communication
• Processed customer adjustments and took payments to manage financial accounts
• Answered phone calls, managed membership accounts, registered clients for programs, handled monetary transactions, maintained client atmosphere

• Resident Camp Counselor for Camp Oakhurst and Camp Sequoia Lake for grades 3-5 from 2010-2015.
• Summer Day Camp Counselor in 2016 for grades 3-5. Assistant Day Camp Director for grades 8 and 9 in summer of 2017
• Adhered to proper adult and child ratios to maintain heightened safety awareness on field trips.
• Identified and responded appropriately to camp participant behavior issues.
• Communicated with parents to provide camper updates and answer questions about camp activities.
• Administered first aid according to prescribed procedures and notified emergency medical personnel when necessary.