Briana Robinson
Rock Island,IL
Summary
Dedicated and hardworking professional skilled in team leadership, training and development, as well as creation and implementation of programs and protocols. Offering to work both independently and as collaborative member of team to improve processes and meet organizational goals.
Overview
15
15
years of professional experience
Work History
Correctional Officer
Rock island county jail
Rock Island
01.2021 - Current
- Investigated incidents involving prisoners or staff to determine who was responsible for any violations of policies or procedures.
- Served as liaison between families of inmates ensuring they were kept informed about their loved ones' progress in custody.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
Esthetician
Natural Winks
Rock Island, IL
01.2019 - Current
- Greeted clients upon arrival to spa and provided information about services offered.
- Recommended home care regimen for desired results.
- Educated clients on proper skin care techniques according to individual needs.
- Maintained cleanliness of treatment room and equipment between appointments.
- Maintained up-to-date knowledge of latest trends in esthetics industry through research.
Bartender
The Elks Lodge
Rock Island, IL
02.2019 - 07.2019
- Processed payments accurately and efficiently with POS system.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Stocked ice bins and coolers as needed throughout shift.
- Greeted customers and provided excellent customer service.
Bartender
Rumors Bar & Grill
Rock Island, IL
08.2012 - 07.2018
- Processed payments accurately and efficiently with POS system.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Stocked ice bins and coolers as needed throughout shift.
- Adhered to state regulations regarding serving alcohol responsibly.
- Provided drink suggestions to customers based on their preferences.
Assistant Manager
Citi Trends
Moline, Illinois
05.2010 - 07.2018
- Maintained up-to-date knowledge of company products and services.
- Monitored employee attendance records, timekeeping, and payroll information.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Supervised daily operations including scheduling shifts, assigning duties.
Education
Some College (No Degree) - Esthetics
Capri
Davenport, IA05-2019
High School Diploma -
Atterbury Job Corps
Edinburgh, IN05-2007
Skills
- Work crew management
- Weapons training
- First aid and CPR certified
- De-escalation techniques
- Self-defense techniques
- Surveillance
Timeline
Correctional Officer
Rock island county jail
01.2021 - Current
Bartender
The Elks Lodge
02.2019 - 07.2019
Esthetician
Natural Winks
01.2019 - Current
Bartender
Rumors Bar & Grill
08.2012 - 07.2018
Assistant Manager
Citi Trends
05.2010 - 07.2018
Some College (No Degree) - Esthetics
Capri
High School Diploma -
Atterbury Job Corps