Briana Rodriguez

HEB Pharmacy

10.2020 - Current

Contributed to increasing pharmacy revenue by efficiently processing insurance claims and resolving billing issues.
Increased operational efficiency through cross-training in various roles within the pharmacy department.
Collaborated with pharmacists to optimize medication therapy outcomes for patients.
Educated patients on proper medication usage, potential side effects, and drug interactions to promote safe and effective treatment.
Consistently met or exceeded company performance metrics related to productivity, accuracy, quality assurance evaluations.
Assisted in reducing medication errors by conducting thorough medication reconciliation during patient transitions of care.
Ensured medication accuracy and safety through meticulous prescription verification and dispensing processes.
Fostered customer loyalty by consistently delivering excellent service with compassion, empathy, and professionalism.

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