Briana Rodriguez
Austin,TX
Overview
4
4
years of professional experience
Work History
Pharmacy Care Representative
HEB Pharmacy
Austin
10.2020 - Current
- Contributed to increasing pharmacy revenue by efficiently processing insurance claims and resolving billing issues.
- Increased operational efficiency through cross-training in various roles within the pharmacy department.
- Collaborated with pharmacists to optimize medication therapy outcomes for patients.
- Educated patients on proper medication usage, potential side effects, and drug interactions to promote safe and effective treatment.
- Consistently met or exceeded company performance metrics related to productivity, accuracy, quality assurance evaluations.
- Assisted in reducing medication errors by conducting thorough medication reconciliation during patient transitions of care.
- Ensured medication accuracy and safety through meticulous prescription verification and dispensing processes.
- Fostered customer loyalty by consistently delivering excellent service with compassion, empathy, and professionalism.
Timeline
Pharmacy Care Representative
HEB Pharmacy
10.2020 - Current