Cheryl Smith
Marble Falls,TX
Summary
Professional with strong background in administrative support, ready to excel in front office environment. Known for exceptional organizational skills, effective communication, and reliability in handling diverse tasks. Demonstrates collaborative spirit, adaptability to changing demands, and consistent focus on achieving team goals. Proficient in managing schedules, maintaining records, and providing courteous customer service.
Overview
14
14
years of professional experience
Work History
Pharmacy Care Representative
HEB
Marble Falls, Texas
03.2023 - Current
- Provided exceptional customer service by addressing inquiries and resolving issues effectively.
- Processed prescription orders accurately, ensuring compliance with pharmacy regulations.
- Collaborated with pharmacists to manage medication inventory and restock shelves efficiently.
- Educated customers on medication usage, side effects, and health services offered.
- Maintained patient confidentiality while managing sensitive information during transactions.
- Implemented improvements in workflow processes to enhance efficiency within the pharmacy setting.
Office Secretary
Cuplin And Associates
Marble Falls, TX
11.2022 - 08.2023
- Managed office correspondence and communication, ensuring timely responses and information flow.
- Coordinated schedules and appointments for staff, optimizing time management and resource allocation.
- Maintained filing systems, both electronic and physical, enhancing document retrieval efficiency.
- Provided excellent customer service through prompt response to inquiries, resolving issues quickly and professionally.
Front Office Secretary
Edwards Risk Management
Marble Falls, TX
04.2012 - 10.2022
- Managed appointment scheduling and maintained executive calendars to optimize time management.
- Coordinated communication between departments, ensuring timely dissemination of information.
- Conducted routine office supply inventory and ordered materials to maintain operational efficiency.
- Developed and implemented filing systems, enhancing document retrieval processes.
- Handled incoming calls professionally, directing them to appropriate departments or taking detailed messages.
- Collaborated with team members to maintain a clean, welcoming reception area for visitors and clients.
- Maintained confidentiality in handling sensitive information, adhering to company policies and procedures.
Education
High School Diploma -
Permian High School
Odessa, TX05.1977
Skills
- HIPAA compliance
- Prescription verification
- Medication dispensing
- Data entry proficiency
- POS system operation
- Customer service
- Time management
- Attention to detail
Timeline
Pharmacy Care Representative
HEB
03.2023 - Current
Office Secretary
Cuplin And Associates
11.2022 - 08.2023
Front Office Secretary
Edwards Risk Management
04.2012 - 10.2022
High School Diploma -
Permian High School