Summary
Overview
Work History
Education
Skills
Timeline
Generic

Briana Ruiz

Three Rivers,TX

Summary

I am a hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. I am service oriented and passionate about team building. I adapt to new and challenging situations.

Overview

9
9
years of professional experience

Work History

Team Trainer

Loves Travel Stop
Three Rivers, TX
02.2021 - Current
  • Conducted team training sessions, instructing on communication and problem-solving techniques
  • Provided guidance to team members on best practices in customer service.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Explained goals and expectations required of trainees.

Assistant Manager

Sonic
Waco, TX
11.2017 - 02.2018
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Delegated work to staff, setting priorities and goals.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Monitored employee attendance records, timekeeping, and payroll information.

Service Advisor

Bossier Chrysler Dodge
Hillsboro , Tx
06.2015 - 08.2017
  • Developed strong relationships with customers by providing exceptional customer service.
  • Maintained records of customer interactions and transactions.
  • Prepared invoices for services rendered and collected payments from customers.
  • Participated in ongoing training activities related to automotive technology advancements.

Education

Some College (No Degree) - Basic Studies

Hill College
Hillsboro, TX
01-2016

High School Diploma -

Three Rivers Jr/Sr High School
Three Rivers, TX
06-2013

Skills

  • Performance monitoring
  • Operations understanding
  • Team Leadership
  • Team leadership and supervision
  • Delegating Work
  • Learning Platforms
  • Operations expertise
  • Policies and Procedures

Timeline

Team Trainer

Loves Travel Stop
02.2021 - Current

Assistant Manager

Sonic
11.2017 - 02.2018

Service Advisor

Bossier Chrysler Dodge
06.2015 - 08.2017

Some College (No Degree) - Basic Studies

Hill College

High School Diploma -

Three Rivers Jr/Sr High School

Similar Profiles

CREATE PROFILE
Briana Ruiz