Briana Savulak
South Daytona
Summary
Leader in retail, constantly striving to exceed the expectation with excellent customer service skills and patience. Driven and motivated to train a new team and to become memorable in many ways. Plan to achieve numbers and create a customer-driven team.
Overview
8
8
years of professional experience
Work History
Temporary Sales Supervisor/Sales Associate
Michael Kors
12.2023 - Current
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Checked store merchandise regularly for proper display and replenishment.
- Promoted exceptional customer service by engaging clients on sales floor.
- Led by example, consistently exceeding personal sales targets and inspiring team to achieve collective goals.
- Built strong relationships with clients by following up on previous purchases and suggesting new products.
Store Manager
Sunglass Hut
07.2017 - 11.2020
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Education
Bachelor of Science - Psychology
University of Central Florida
Orlando, FL06-2021
Associate of Arts - General Studies
Daytona State College
Daytona Beach, FL12-2017
Skills
- Customer service
- Store appearance and merchandising
- Strategic planning
- Operations
- Training staff
- Problem-solving
- KPI tracking
Timeline
Temporary Sales Supervisor/Sales Associate
Michael Kors
12.2023 - Current
Store Manager
Sunglass Hut
07.2017 - 11.2020
Bachelor of Science - Psychology
University of Central Florida
Associate of Arts - General Studies
Daytona State College
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