Hannah Mojica
Allen Park,MI
Summary
Dedicated Sales Associate with a focus on exceptional customer service, teamwork, and problem-solving. Proven ability to enhance the shopping experience and train new associates.
Motivated sales professional with experience in customer service and team collaboration. Known for reliability and punctuality, consistently fostering positive customer relationships while training new staff to uphold service standards.
Overview
5
5
years of professional experience
Work History
Sales Associate, Temporary Sales Lead
Express Clothing
Taylor, MI
05.2024 - Current
- Assisted customers with product selection and provided exceptional service to enhance shopping experience.
- Maintained store presentation by organizing merchandise and ensuring displays were visually appealing.
- Collaborated with team members to meet sales targets and improve overall store performance.
- Resolved customer inquiries and concerns promptly, fostering positive relationships and loyalty.
- Train any new associates/managers that get hired
- Help style people and grab different sizes when customers are in the fitting room
- Process shipment
Seasonal Sales Associate
Kohls Department Store
Taylor, MI
10.2023 - 01.2024
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Processed buy online pick up in store orders within a 1 hour time limit
- Helped customers with returns
- Zoned the Junior and Women's clothing
Host
Mi Pueblo Restaurant
Detroit, MI
10.2021 - 10.2023
- Greeted and seated guests, ensuring prompt and friendly service.
- Managed reservations and waitlists to optimize table turnover.
- Trained new hosts on customer service standards and restaurant procedures.
- Monitored dining area for cleanliness, addressing issues proactively.
- Assisted in organizing events and large parties, coordinating with management for seamless execution.
Education
High School Diploma -
Roosevelt High School
Wyandotte, MISkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Reliable and punctual
- Exceptional customer service
Youth Group leader
Lead small group discussions
Help plan youth group events
Help encourage kids who need it
Lead girls bible study
Timeline
Sales Associate, Temporary Sales Lead
Express Clothing
05.2024 - Current
Seasonal Sales Associate
Kohls Department Store
10.2023 - 01.2024
Host
Mi Pueblo Restaurant
10.2021 - 10.2023
High School Diploma -
Roosevelt High School