Jaison Escobar
Houston,TX
Summary
Driven Sales Associate with comprehensive experience in customer engagement, product knowledge, and inventory management. Display strong interpersonal skills coupled with the ability to handle customer complaints effectively. Demonstrated success in fostering customer relationships, growing sales revenues, and contributing positively to team dynamics.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Associate/ Temporary Sales Lead
Express Clothing
Houston, TX
09.2024 - Current
- Assisted customers with product selection, sizing, and styling.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Attended weekly team meetings to review performance goals and objectives.
- Engaged customers in friendly, professional dialogue to determine needs.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Identified customer needs by asking questions and advising on the best solutions.
- Managed cash register operations using a POS system and processed sales and returns.
- Managed a team of 10+ sales representatives, providing guidance and support.
- Exceeded department expectations for productivity and accuracy levels.
- Reset store displays for special events and seasonal merchandise changes.
- Resolved customer complaints quickly while maintaining high standards of service excellence.
Seasonal Brand Representative
Altered State
Houston, TX
10.2024 - 11.2024
- Increased sales by encouraging customers to purchase additional products and services.
- Provided exceptional customer service to enhance brand reputation.
- Recommended, selected, and helped locate merchandise based on guest needs and desires.
- Processed customer purchases at the checkout counter using a cash register or point-of-sale system.
- Kept work areas clean, neat, and organized for optimal productivity and worker safety.
- Packaged items with appropriate materials to prevent damage during shipping.
- Replenished stock levels when necessary by moving merchandise from backroom storage areas to sales floor locations.
- Packed and unpacked items, checking breakables before stocking on shelves.
Sales Associate
Abercrombie & Fitch
Houston, TX
10.2023 - 08.2024
- Maintained knowledge of sales and promotions, return policies, and security practices.
- Organized store by returning merchandise to proper areas and restocking displays.
- Handled returns and exchanges according to company policies.
- Worked with fellow sales team members to achieve group targets.
- Answered store and merchandise questions and led customers to wanted items.
- Built and maintained relationships with peers and upper management to drive team success.
- Greeted customers and provided exceptional customer service.
Education
High School Diploma -
Westside High School
Houston, TX06-2023
Associate of Applied Science -
Houston Community College
Houston, TXSkills
- Retail loss prevention
- Promotional support
- Upselling
- Inventory tracking
- Product demonstrations
- Merchandising
Accomplishments
Temporary Sales Leader - given the honor to be part of the Management Team.
Wolf Pack Award 2023- Honor of Representation of Westside High School
Accomplished 20 Hours Of Clinical Observations.
Certification
- CPR Certification
- TABC Certified
- Food Handler's Certified
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Affiliations
4+ years Photographer
Timeline
Seasonal Brand Representative
Altered State
10.2024 - 11.2024
Sales Associate/ Temporary Sales Lead
Express Clothing
09.2024 - Current
Sales Associate
Abercrombie & Fitch
10.2023 - 08.2024
High School Diploma -
Westside High School
Associate of Applied Science -
Houston Community College
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