BRIANA SMITH
Anchorage,AK
Summary
I am looking for an opportunity within a company which will utilize my skills, allow me to learn new skills, and will have room for growth. I am hardworking with the drive to succeed.
Overview
11
11
years of professional experience
Work History
Dispatch Assistant
Sourdough Express
Anchorage, Alaska
12.2019 - Current
- Directed dispatching, routing and tracking of Number fleet vehicles.
- Maintained updated and detailed records of calls in physical and electronic database.
- Closely monitored dispatch board to triage and prioritize over Number daily calls.
- Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.
Housekeeper
NANA Management Services, NMS
Anchorage, AK
09.2019 - 12.2019
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Documented and reported necessary facility and building repairs observed.
Office Specialist
Department Of Environmental Health And Engineering
Anchorage, AK
01.2017 - 11.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Kept reception area clean and neat to give visitors positive first impression.
- Carried out administrative tasks by communicating with clients, distributing mail and scanning documents.
- Managed multiple projects simultaneously using organizational and analytical skills.
Cocktail Waitress
Great Alaskan Bush Company
Anchorage, AK
11.2016 - 04.2017
- Served alcoholic and non-alcoholic beverages in bar environment.
- Greeted new customers, discussed specials and took drink orders.
- Maintained high levels of bar safety by closely monitoring guests' conditions and discontinuing service or asking patrons to leave.
- Collected dirty flatware and glassware to deliver to sanitizing station.
- Collected orders and relayed them to bartenders quickly and accurately.
Medical Coding and Billing Specialist
Purchase Referred Care
Anc
01.2017 - 04.2017
- Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
- Correctly coded and billed medical claims for various hospital and nursing facilities.
- Processed insurance company denials by auditing patient files, researching procedures and diagnostic codes to determine proper reimbursement.
- Scanned and filed medical records in alphabetical order to maintain organized and up-to-date filing system.
- Performed billing and coding procedures for ambulance, emergency room, impatient and outpatient services.
WAITRESS TEXAS ROAHOUSE
10.2015 - 01.2016
- Accepted payment from customers and made change as necessary
- Assisted co-workers
- Cleaned bars, work areas, and tables Cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash.
Waitress
WAITRESS PEANUT FARM
Anchorage, Alaska
08.2012 - 12.2016
- Accepted payment from customers and made change as necessary
- Assisted co-workers
- Cleaned bars, work areas, and tables Cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
HOUSEKEEPER ARTIC CATERING SERVICES
01.2016 - 02.2016
- Stocked toilet tissue and paper towels, as well as other restroom supplies
- Hand dusted and wiped clean office furniture, fixtures and window sills
- Swept and damp-mopped private stairways and hallways
- Cleaned the exterior surfaces of lighting fixtures, including glass and plastic enclosures
- Emptied and cleaned all waste receptacles
- Cleaned and returned vacant rooms to occupant-ready status.
WAITRESS RED ROBIN
12.2014 - 07.2015
- Accepted payment from customers and made change as necessary
- Assisted co-workers
- Cleaned bars, work areas, and tables Cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash.
HOUSEKEEPER UAA CONFERENCE SERVICES
03.2013 - 08.2013
- Stocked toilet tissue and paper towels, as well as other restroom supplies
- Hand dusted and wiped clean office furniture, fixtures and window sills
- Swept and damp-mopped private stairways and hallways
- Cleaned the exterior surfaces of lighting fixtures, including glass and plastic enclosures
- Emptied and cleaned all waste receptacles
- Cleaned and returned vacant rooms to occupant-ready status.
CASHIER
TACO BELL
01.2012 - 08.2012
- Accepted payment from customers and made change as necessary
- Assisted co-workers
- Cleaned work areas and tables Cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash.
Education
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WEST HIGH SCHOOL
UNIVERSITY OF ALASKA ANCHORAGE
Skills
- Verbal and written communication
- Administrative support
- Administrative tasks
- Operations support
- Mail handling
- Spreadsheet management
- Multi-line phone proficiency
- Creative Problem Solving
- Upbeat and Positive Personality
Timeline
Dispatch Assistant
Sourdough Express
12.2019 - Current
Housekeeper
NANA Management Services, NMS
09.2019 - 12.2019
Office Specialist
Department Of Environmental Health And Engineering
01.2017 - 11.2018
Medical Coding and Billing Specialist
Purchase Referred Care
01.2017 - 04.2017
Cocktail Waitress
Great Alaskan Bush Company
11.2016 - 04.2017
HOUSEKEEPER ARTIC CATERING SERVICES
01.2016 - 02.2016
WAITRESS TEXAS ROAHOUSE
10.2015 - 01.2016
WAITRESS RED ROBIN
12.2014 - 07.2015
HOUSEKEEPER UAA CONFERENCE SERVICES
03.2013 - 08.2013
Waitress
WAITRESS PEANUT FARM
08.2012 - 12.2016
CASHIER
TACO BELL
01.2012 - 08.2012
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WEST HIGH SCHOOL
UNIVERSITY OF ALASKA ANCHORAGE