Dynamic professional with a proven track record. Accomplished in enhancing customer experiences and streamlining operations, leveraged superior service skills and data entry. Known for resolving customer complaints efficiently and training team members, boosted satisfaction and operational efficiency, demonstrating a blend of hard and soft skills critical for high-paced environments. Organized, able to handle numerous tasks at once, while adhering and completing each task in an efficient manner. Very receptive, able to work in a team setting, while being flexible and open to others opinions and strategies. Attentive Customer Service Representative with over 15 years achieving customer service satisfaction and customer retention goals. Independent and quick thinking team player. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.