BRIANA TAYLOR
Worcester,MA
Summary
Proactive and goal-oriented professional with 18 years of experience in diverse litigation, commercial real estate, extensive business processes, best standards of practice, and loan funding transactions. Proven ability to thrive in high-pressure environments while effectively managing multiple projects simultaneously. Recognized by partnership and shareholder attorneys for expertise in overseeing complex, high-stakes transactions with minimal supervision. Extensive background in customer service from various retail establishments with emphasis on professional interpersonal skills and strong client relations.
Overview
18
18
years of professional experience
Work History
Crew Member
Trader Joe's
Framingham, MA
03.2026 - Current
- Facilitate product selection and resolve customer inquiries to enhance satisfaction and encourage repeat business.
- Conduct regular inspections and maintenance of store layout and cleanliness to promote a welcoming and safe environment for shoppers.
- Operate point-of-sale systems efficiently, managing transactions accurately and enthusiastically to ensure customer satisfaction and ensure continued satisfaction in products.
- Engage with team members and team leads to maintain organized shelves and displays through timely restocking and product facing.
- Strengthen workplace safety by promptly identifying potential hazards and taking corrective action without guidance or management request.
- Maintain up-to-date knowledge of current promotions, new products, and industry trends to provide informed assistance to customers and promote new products for continued strong sales growth.
- Coordinate display organization in high-traffic areas, ensuring appealing product arrangements and overall flow of store.
- Conduct comprehensive inspections of all new produce, packaged goods, cheeses, and meats prior to stocking.
Key Holder & Sales Associate
Parched Design (Employed Through Permanent Store Closure)
Providence, RI
10.2025 - 12.2025
- Implemented merchandising strategies to optimize product visibility and drive sales.
- Executed systematic organization of racks and shelves to elevate store presentation and drive customer engagement.
- Executed pricing and tagging of merchandise to enhance sales floor readiness while managing store opening and closing procedures.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Analyzed customer preferences and provided tailored product recommendations, resulting in increased sales revenue.
- Crafted visually appealing merchandising displays that showcased products strategically, encouraging shopper engagement and sales.
- Facilitated stock replenishment and conducted cycle counts to support efficient inventory management and ensure product availability.
Legal Assistant
Holland & Knight LLP
Boston, MA
07.2023 - 09.2024
- Executed drafts and finalization of complex legal documents for multi-million dollar commercial real estate transactions.
- Coordinated meetings, telephone conferences, and delivered prompt status updates to enhance communication between attorneys and clients.
- Ensured meticulous maintenance of client account records while upholding strict confidentiality and discretion in all interactions.
- Managed case file documentation to facilitate efficient access for attorneys and streamline organizational practices.
- Coordinated comprehensive travel logistics for attorneys to support seamless participation in essential meetings.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Oversaw project timelines and deliverables, ensuring alignment with attorney schedules and client needs.
Legal Assistant
Bowditch & Dewey LLP
Worcester, MA
10.2018 - 07.2023
- Streamlined scheduling and calendaring processes for equity partners, income partners, associates, and paralegals ensuring effective time management and prioritization of tasks.
- Participated in high pressure, multi-million dollar loan transactions including assistance in notarizing documents, arranging meetings, overseeing accurate completion of multiple loan documents for final execution, prepared and finalized submissions of incoming and outgoing wire transfers with multiple financial institutions for loan fundings and closings.
- Conductd thorough revisions to highly complex loan documents, implementing necessary stylizing and document conversions to meet compliance requirements.
- Managed attorney billing processes by entering billable hours, updating client invoices, processing write-offs, and adhering to insurer guidelines for accurate task coding.
- Reviewed and finalized client invoices while supervising the management of client's IOLTA accounts to uphold financial integrity and client account accuracy.
- Facilitated daily communications, including time sensitive and efficient exchanges of documents with clients, local businesses, banks, colleges, large corporations, non-profits, Worcester City Hall, and the Worcester District Registry of Deeds, ensuring timely recording of loan documents and real estate purchase documents.
- Executed thorough updates to the firm's client database to maintain accurate records of due diligence data, correspondence, and memoranda.
Legal Assistant
Fletcher Tilton PC
Framingham, MA
07.2018 - 10.2018
- Managed attorney schedules, calendars, and billable hours, providing essential support to capital partner, associates, and paralegals in time sensitive immigration matters.
- Executed thorough processing of confidential client documents, streamlining preparation for urgent submission to various governmental agencies.
- Compiled and mailed H-1B Petitions, Citizenship Applications, and Requests for Evidence Responses to the United States Department of Citizenship and Immigration Services while adhering to strict federally imposed deadlines, client confidentiality, and ensuring safe return of vital client documents in their original form, such as passports, identifications, birth certificates, marriage certificates, and Visas.
- Daily communications with clients and team leads regarding coordination of petitions, applications, approval notices, and upcoming deadlines.
Legal Assistant
Manning Gross & Massenburg LLP
Boston, MA
10.2015 - 06.2018
- Arranged scheduling, calendars, and travel logistics for capital partner, associates, and paralegals, often effectively coordinating last-minute arrangements with multiple parties and legal counsel.
- Managed scheduling of hearings across multiple courts and jurisdictions, oversaw compliance with litigation deadlines established by courts, and drafted and organized discovery materials and legal pleadings.
- Administered detailed billing initiatives and monitored billable hours, adhering to insurer guidelines for accurate task coding.
- Oversaw operations of the firm's Women's Forum Group, ensuring accurate taking of minutes and successful organization of charity and pro bono initiatives, events, and meetings.
- Managed client database by documenting incoming data for new matters accurately and promptly to support operational efficiency.
Lead Receptionist
Fain Anderson VanDerhoef PLLC
Seattle, WA
07.2011 - 06.2015
- Managed all receptionist functions, including training of multi-line phone systems and new technology, managed all conference room scheduling, meetings, and office events.
- Facilitated paralegal projects by creating and editing HIPAA logs, medical record authorizations, stipulations, expert witness notebooks, and redacting discovery documents for trial.
- Managed coordination efforts with court reporters and videographers while maintaining consistent communication with legal teams for effective deposition assistance.
- Oversaw vendor account management and inventory for office supplies and general equipment and office supply needs.
File Clerk
The Law Office of Joseph J. Cariglia
Worcester, MA
09.2009 - 03.2010
- Created systematic inventory for client files, ensuring secure and compliant storage of original and confidential documents for active and inactive clients.
- Managed filing and organization of original or sealed deposition transcripts to enhance accessibility and efficiency.
- Coordinated daily mail operations to ensure timely delivery to all office attorneys and staff.
- Designed and implemented streamlined filing systems to optimize access to case-related documents.
- Analyzed filing systems for discrepancies and implemented corrections to maintain high standards of accuracy.
Legal Office Administration Internship
The Law Office of Geoffrey R. German
Worcester, MA
07.2008 - 08.2008
- Oversaw all reception coverage, coordinated meetings and schedules for optimal workflow for managing partner and paralegal, managed organization of conference rooms to enhance functionality, and facilitated communication across teams to improve meeting effectiveness.
- Managed entry of managing partner and paralegal billable hours to support financial reporting and client invoicing.
- Collaborated with paralegal and managing partner to ensure accurate and timely preparation of essential discovery documents for hearings before probate and family courts.
- Conductd daily discussions with clients, co-counsel, and opposing counsel to provide status updates while ensuring strict client confidentiality in sensitive divorce, probate, and estate planning cases.
Education
Bachelor of Arts - Interior Architecture
Boston Architectural College
Boston, MA06-2030
Certificate of Interior Architecture - Interior Architecture
Massachusetts Bay Community College
Wellesley Hills, MA08-2026
Certificate in Legal Office Administration - Legal Studies
Salter College
West Boylston, MA09-2008
Skills
- Client relationship management
- Editing and proofreading
- Skilled in timely project completion
- Database management
- Trust-based networking skills
- Retail space design including window displays
- Inventory management and vetting potential vendors
- Informed product recommendations
- Effective pricing and signage management and visual merchandising
- Strategic pricing development
Timeline
Crew Member
Trader Joe's
03.2026 - Current
Key Holder & Sales Associate
Parched Design (Employed Through Permanent Store Closure)
10.2025 - 12.2025
Legal Assistant
Holland & Knight LLP
07.2023 - 09.2024
Legal Assistant
Bowditch & Dewey LLP
10.2018 - 07.2023
Legal Assistant
Fletcher Tilton PC
07.2018 - 10.2018
Legal Assistant
Manning Gross & Massenburg LLP
10.2015 - 06.2018
Lead Receptionist
Fain Anderson VanDerhoef PLLC
07.2011 - 06.2015
File Clerk
The Law Office of Joseph J. Cariglia
09.2009 - 03.2010
Legal Office Administration Internship
The Law Office of Geoffrey R. German
07.2008 - 08.2008
Bachelor of Arts - Interior Architecture
Boston Architectural College
Certificate of Interior Architecture - Interior Architecture
Massachusetts Bay Community College
Certificate in Legal Office Administration - Legal Studies
Salter College