Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Timeline
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Briana Urzua

Buena Park,CA

Summary

Dedicated leader for youth groups ages 5-13 with valuable experience in guiding and mentoring young individuals. Passionate about making a positive impact on others. Pursued relevant coursework in psychology and childcare to deepen understanding of human behavior. Currently enrolled in undergraduate classes but eager to gain practical experience in chosen career path. Possesses a flexible mindset and welcomes new opportunities. Natural ability to adapt quickly to new environments. Studies in behavior have equipped with effective communication skills and ability to remain calm in any situation. Strives to comprehend and navigate challenges, aiming to enhance work environment for self and others.

Overview

4
4
years of professional experience

Work History

Receiving Clerk

Dasco Engineering Corporation
10.2022 - Current
  • Performed thorough inspections on incoming materials, ensuring compliance with quality standards and specifications
  • Maintained accurate records of inspection results, documenting findings and reporting them to the appropriate departments
  • Performed regular audits of supplier documentation to ensure compliance with regulatory requirements
  • Trained new employees on inspection techniques, equipment usage, and quality standards
  • Developed and implemented quality control procedures to ensure consistent product quality
  • Implemented an efficient inspection process that reduced inspection time by XX%
  • Improved warehouse safety by conducting thorough inspections of incoming shipments for damage or discrepancies.
  • Performed comprehensive audits of received goods to confirm accurate quantities and adherence to purchase order specifications.
  • Expedited order processing timeframes through accurate data entry and efficient use of tracking systems.
  • Achieved superior customer satisfaction ratings by ensuring timely receipt, inspection, and delivery of high-quality products.
  • Demonstrated adaptability when faced with changes in shipment schedules or priorities, adjusting plans accordingly to maintain overall efficiency levels throughout the receiving process.
  • Facilitated seamless integration of new inventory items into existing warehouse systems by providing thorough documentation and clear communication with relevant team members.
  • Ensured compliance with industry standards by verifying certifications and documentation for all received materials.
  • Enhanced inspection efficiency by streamlining the receiving process and implementing new protocols.
  • Collaborated with purchasing department to resolve any issues regarding delayed shipments, maintaining clear communication lines.
  • Maximized productivity levels through effective collaboration with team members across multiple departments during the receiving process.
  • Reduced error rates in inventory management through meticulous documentation and organization of received items.

Contracts Administrator

Dasco Engineering Corporation
10.2022 - Current
  • Developed and maintained a comprehensive contract database to track key information such as contract expiration dates, renewal options, and pricing terms
  • Maintained strong relationships with vendors/clients through regular communication channels; resolved any concerns or conflicts in a timely manner
  • Coordinated internal legal reviews of complex/high-value contracts; ensured all necessary approvals were obtained before finalizing agreements
  • Demonstrated proficiency in data entry, contract modification and billing.
  • Streamlined contract processes by implementing efficient documentation and tracking systems.
  • Developed and maintained a centralized contracts database for easy access and increased efficiency.
  • Stored and filed contract documents in orderly, organized systems.

Applied Behavior Analysis (ABA) Therapist

ACES ABA
02.2022 - 09.2022
  • Implemented evidence-based behavior intervention strategies to support individuals with autism spectrum disorder (ASD) in achieving their goals
  • Conducted comprehensive assessments and developed individualized treatment plans based on the needs of each client
  • Delivered one-on-one therapy sessions using applied behavior analysis (ABA) techniques to teach new skills and reduce challenging behaviors
  • Collaborated with a multidisciplinary team including speech therapists, occupational therapists, and psychologists to ensure coordinated care for clients
  • Monitored progress regularly through data collection and analysis, making adjustments to treatment plans as needed
  • Provided parent training and education on behavior management strategies to promote generalization of skills outside of therapy sessions
  • Supported clients in various settings such as home, school, or community environments to facilitate skill acquisition across different contexts
  • Implemented positive reinforcement systems tailored to each client's preferences and motivation levels for effective behavior change
  • Utilized visual supports, social stories, and other tools to enhance communication skills and social interactions for individuals with ASD
  • Assisted in the development of functional communication systems including augmentative and alternative communication (AAC) devices or picture exchange systems (PECS)
  • Collaborated with teachers or paraprofessionals by providing training on implementing behavior support plans effectively in school settings
  • Participated in team meetings or case conferences to discuss progress, share insights, and develop collaborative solutions for complex cases
  • Maintained accurate documentation of client progress notes, session summaries, incident reports, and other required paperwork according to regulatory standards
  • Developed strong rapport with clients by establishing trust through empathy, active listening, and clear communication
  • Ensured a safe therapeutic environment by following ethical guidelines, maintaining confidentiality, and adhering to professional boundaries
  • Attended professional development workshops, conferences, and seminars to stay updated on the latest research and best practices in behavior therapy
  • Provided crisis intervention and de-escalation techniques when necessary to ensure the safety of clients and others involved

Digital Personal Shopper

Walmart
01.2021 - 12.2021
  • As a Walmart digital personal shopper I review, locate, prepare, and package their merchandise; ensuring the accuracy of orders prior to pick up; making appropriate product substitutions and consulting with customer as needed to ensure satisfaction; and following up on out of stock merchandise
  • Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
  • Managed inventory and order fulfillment, ensuring accurate shipment of products in a timely manner.
  • Tracked substitutions and informed customers of changes.
  • Analyzed customer behavior data to create personalized recommendations, leading to more effective upselling and cross-selling opportunities.
  • Coached and mentored junior team members in best practices for e-commerce operations, fostering a collaborative work environment conducive to growth and development.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Greeted clients entering store to provide welcoming environment and friendly customer service.
  • Worked productively with customers to meet order requirements and service expectations.
  • Preserved patient safety by following safety protocols.

Education

Under grade college student - Psychology

Long Beach City College
Long Beach, CA
12.2021

Skills

  • Sales Experience
  • Order Fulfillment
  • Customer Engagement
  • Spanish Proficiency
  • Fluent in Two Languages
  • Applied Behavioral Techniques
  • Knowledge of Autism Interventions
  • Behavioral Therapy Techniques
  • Child Development Knowledge
  • Data Gathering
  • Conflict Resolution Strategies

Personal Information

Work Permit: Authorized to work in the US for any employer

Languages

Spanish
Native or Bilingual

Timeline

Receiving Clerk

Dasco Engineering Corporation
10.2022 - Current

Contracts Administrator

Dasco Engineering Corporation
10.2022 - Current

Applied Behavior Analysis (ABA) Therapist

ACES ABA
02.2022 - 09.2022

Digital Personal Shopper

Walmart
01.2021 - 12.2021

Under grade college student - Psychology

Long Beach City College

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Briana Urzua