Summary
Overview
Work History
Education
Skills
Timeline
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Briana Valenzuela

San Benito,TX

Summary

Dynamic bartender with extensive experience, skilled in mixology and inventory management. Proven ability to enhance customer satisfaction through exceptional service and effective staff training. Recognized for maintaining a safe environment by adhering to alcohol awareness protocols and resolving customer issues promptly.

Overview

4
4
years of professional experience

Work History

Bartender

83 Winery
Harlingen, TX
09.2024 - 03.2025
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Described drink flavors and taste profiles to customers to help with ordering decisions.
  • Greeted guests with friendliness and professionalism.
  • Greeted frequent visitors by name and explained new promotions.
  • Processed payments accurately and efficiently with POS system.
  • Greeted customers and provided excellent customer service.

Bartender Shift Manager

The MoonRock
Harlingen, TX
07.2023 - 07.2024
  • Delegated work to staff, setting priorities and goals.
  • Developed and implemented staff training program to ensure quality customer service.
  • Assisted in resolving customer complaints promptly and professionally.
  • Coordinated with suppliers on product deliveries, pricing issues, discounts and promotional offers.
  • Placed weekly liquor orders and performed weekly liquor counts, maintaining adequate inventory.
  • Reviewed stock levels on a regular basis to ensure adequate availability of products for customers' needs.

Bartender

The Point Restaurant
Harlingen, TX
04.2021 - 07.2023
  • Completed regular bar inventories and daily requisition sheets.
  • Assisted in setting up the bar for service shift.
  • Greeted guests with friendliness and professionalism.
  • Greeted frequent visitors by name and explained new promotions.
  • Effectively multitasked within fast-paced environment.
  • Persuaded highly intoxicated customers to stop drinking and arranged alternative transportation.

Education

Some College (No Degree) - Criminal Justice

University of Texas Brownsville
Brownsville

Skills

  • Mixology techniques
  • POS system operation
  • Inventory management
  • Customer service
  • Alcohol awareness
  • Cash handling

Timeline

Bartender

83 Winery
09.2024 - 03.2025

Bartender Shift Manager

The MoonRock
07.2023 - 07.2024

Bartender

The Point Restaurant
04.2021 - 07.2023

Some College (No Degree) - Criminal Justice

University of Texas Brownsville

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