Briana Ventura Mendoza
Riverside ,CA
Summary
Dynamic professional with a strong work ethic and exceptional customer service. Proven ability to enhance guest engagement and satisfaction through effective communication and cash handling. Committed to delivering results and ensuring a seamless experience for clients in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Server
Morena’s Mexican Cuisine
Mission Viejo, CA
01.2026 - 09.2026
- Greeted guests promptly and presented menu specials, promoting attentive dining experiences.
- Took accurate food and beverage orders, ensuring clear communication with kitchen and bar staff.
- Delivered meals and drinks efficiently, monitoring table needs throughout service.
- Suggested menu items and beverage pairings, supporting higher guest satisfaction.
Caregiver
In Home Supportive Services
Riverside, CA
04.2020 - 03.2025
- Assisted clients with bathing, grooming, and dressing while preserving dignity and comfort.
- Prepared meals and monitored dietary needs according to care plans and client preferences.
- Supported safe mobility, transfers, and ambulation using proper body mechanics.
- Reminded clients about medications and scheduled appointments to maintain daily routines.
Receptionist
Red Persimmon Nail Salon & Spa
Riverside, CA
11.2018 - 05.2020
- Greeted clients and managed front desk operations for smooth salon check-in and service flow.
- Scheduled, confirmed, and updated appointments using booking system with accurate calendar coordination.
- Answered phone inquiries, provided service information, and directed calls to appropriate staff.
- Processed payments, handled cash and card transactions.
Mentor
Big Brothers Big Sisters
Riverside, CA
08.2018 - 06.2019
- Greeted guests promptly and presented menu specials, promoting attentive dining experiences.
- Took accurate food and beverage orders, ensuring clear communication with kitchen and bar staff.
- Delivered meals and drinks efficiently, monitoring table needs throughout service.
- Suggested menu items and beverage pairings, supporting higher guest satisfaction.
Education
High School Diploma -
Ramona High School
Riverside, CA05.2019
Skills
- Bilingual Communication Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
Morena’s Mexican Cuisine
01.2026 - 09.2026
Caregiver
In Home Supportive Services
04.2020 - 03.2025
Receptionist
Red Persimmon Nail Salon & Spa
11.2018 - 05.2020
Mentor
Big Brothers Big Sisters
08.2018 - 06.2019
High School Diploma -
Ramona High School