Provided individualized support to clients, facilitating access to necessary resources and services.
Collaborated with interdisciplinary teams to coordinate care strategies, enhancing client outcomes and satisfaction.
Monitored client progress and adjusted care plans accordingly, maintaining responsiveness to changing needs.
Residential Admissions Specialist
Horizon Village: Terrace House
01.2023 - 07.2024
Evaluated applicant qualifications and conducted interviews to identify suitable candidates for admissions.
Collaborated with cross-functional teams to develop recruitment strategies and outreach initiatives.
Utilization Review Specialist
Horizon Village: Terrace House
09.2022 - 01.2023
Conducted comprehensive utilization reviews to ensure adherence to clinical guidelines and regulatory standards.
Analyzed patient data to assess medical necessity and appropriateness of care plans.
Collaborated with healthcare providers to facilitate effective treatment decisions and resource allocation.
Developed and implemented process improvements to enhance efficiency in review workflows.
Sr. Behavioral Health Assistant
Horizon Village
04.2021 - 09.2022
Monitored client behavior and progress, documenting changes in electronic health records.
Collaborated with healthcare professionals to ensure comprehensive care delivery and resource allocation.
Mentored junior staff on best practices in behavioral health support and crisis intervention techniques.
Behavioral Health Assistant
Horizon Village
12.2019 - 04.2021
Assisted clinicians in developing behavior modification strategies aimed at improving overall quality of life for individuals struggling with chronic mental health conditions such as anxiety or depression.
Served as a liaison between patients and healthcare providers, facilitating clear communication of treatment goals and expectations for all parties involved.