Briana Ward

Deltona,Florida

Overview

years of professional experience

1BIOS

2022.06 - Current

Monitor and manage patient data through Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) programs
Track and review daily biometric readings, including blood pressure, blood glucose levels, weight, and other vital signs
Identify abnormal readings and promptly escalate concerns to providers for timely intervention
Conduct routine patient outreach calls to ensure compliance with monitoring devices and care plans
Educate patients on proper use of medical devices, including blood pressure monitors and continuous glucose monitors (CGMs)
Assist with coordination and setup of Durable Medical Equipment (DME) for home use
Verify patient information and confirm accurate demographic and contact details
Document all patient interactions, readings, and care coordination activities in Electronic Medical Record (EMR) systems
Refill medications per provider protocols and coordinate prescription requests with pharmacies
Collaborate with healthcare providers and care teams to support patient treatment plans
Ensure adherence to HIPAA guidelines and maintain patient confidentiality at all times
Provide culturally competent care, including communication with Spanish-speaking patients
Troubleshoot device issues and assist patients with technical support for monitoring equipment
Maintain consistent follow-up with patients to improve engagement and health outcomes
Support care gap closure by encouraging routine monitoring and preventative care compliance

Sunstate Medical Associates

2020.08 - 2022.06

Prepared lab specimens for diagnostic evaluation.
Performed patient intake, including obtaining vital signs such as blood pressure, pulse, temperature, and weight
Conducted point-of-care testing, including A1C testing and urinalysis
Performed spirometry testing to assess and monitor patients’ respiratory function
Administered injections and assisted with routine clinical procedures under provider supervision
Assisted with medication management, including processing refill requests per provider protocols
Utilized multiple Electronic Medical Record (EMR) systems for accurate documentation of patient visits, test results, and care coordination
Managed front office duties, including patient check-in/check-out and appointment scheduling
Communicated with patients to address general medical questions and provide guidance per clinical protocols
Coordinated and processed referrals to specialists, ensuring timely follow-up and continuity of care
Maintained accurate medical records while ensuring compliance with HIPAA and confidentiality standards

Southern Techincal College

Sanford, FL

2020-08

1BIOS

2022.06 - Current

Sunstate Medical Associates

2020.08 - 2022.06

Southern Techincal College