Briana Zimmerman
Eugene,OR
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
10
10
years of professional experience
Work History
Server
Olive Garden Restaurant
Thousand Oaks, CA
02.2015 - 04.2025
- Trained new employees to perform duties.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Provided exceptional service to high volume of daily customers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Server
Shari's Cafe and Pies
Portland, OR
04.2024 - 07.2024
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Explained menu items, describing ingredients and cooking methods upon request.
- Took orders from customers accurately and in a timely manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
Sales Associate
Emerald Vapors
Eugene, OR
10.2022 - 02.2023
- Maintained knowledge of sales and promotions, return policies and security practices.
- Ticketed, arranged and displayed merchandise to promote sales.
- Provided accurate information about products, prices and services.
- Developed promotional strategies to increase sales volume.
- Engaged customers in friendly, professional dialogue to determine needs.
- Worked with fellow sales team members to achieve group targets.
Education
High School Diploma -
Moorpark College
Moorpark, CA06-2009
Skills
- Order taking
- Table service
- Cash handling
- Menu explanation
- Employee training
- Customer engagement
Timeline
Server
Shari's Cafe and Pies
04.2024 - 07.2024
Sales Associate
Emerald Vapors
10.2022 - 02.2023
Server
Olive Garden Restaurant
02.2015 - 04.2025
High School Diploma -
Moorpark College
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