Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Hi, I’m

Yaileene Rivas

Boca Raton

Summary

Enthusiastic restaurant server with three years of experience working in busy eating establishments. Friendly and upbeat with solid organization, teamwork, and interpersonal skills. Reliable, punctual, and flexible professional with multitasking and planning abilities. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns.

Overview

3
years of professional experience

Work History

Johnny's Cafe

Server
05.2023 - Current

Job overview

  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Utilized communication practices with kitchen staff to deliver customer meals in a timely manner.

Johnny's Cafe

Hostess
08.2021 - Current

Job overview

  • Greeted customers warmly upon arrival and provided a friendly and warm presence throughout the dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers by keeping the dining area ready for every guest.
  • Managed seating chart and monitored activity in the restaurant to keep a constant and efficient dining flow.

Hot bagels

Cashier/Customer Service
06.2021 - 09.2021

Job overview

  • Maintained an upbeat, positive attitude in a busy, customer-focused environment.
  • Collaborated with team members to complete tasks and maintain smooth running of the bakery.
  • Operated cash register for cash, check, and credit card transactions accuracy.
  • Processed orders, service requests and applied information to customers.


Dairy Queen

Ice Cream Server/Cashier
04.2020 - 07.2021

Job overview

  • Greeted incoming customers and provided reliable, friendly customer service.
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
  • Kept a tidy and organized area to comply with cleanliness standards.
  • Processed sales transactions for cash, debit, and credit purchases.
  • Inspected stocks to identify shortages, replenish supply, and maintain consistent inventory.

Education

Florida Atlantic University
Boca Raton, FL

Bachelor of Science from Health Sciences
05.2024

Mainland Reg High School
Linwood

High School Diploma
06.2022

Skills

  • High-Volume Dining
  • Taking Reservations
  • Order Taking
  • Wine and Liquor Service
  • Greeting and Escorting Guests
  • Customer Service
  • Communication
  • Multitasking
  • Problem-Solving
  • Cash handling
  • Time management
Availability
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monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Server

Johnny's Cafe
05.2023 - Current

Hostess

Johnny's Cafe
08.2021 - Current

Cashier/Customer Service

Hot bagels
06.2021 - 09.2021

Ice Cream Server/Cashier

Dairy Queen
04.2020 - 07.2021

Florida Atlantic University

Bachelor of Science from Health Sciences

Mainland Reg High School

High School Diploma
Yaileene Rivas