Briana Marie Adame
San Benito,TX
Summary
Customer service representative /cashier
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Avas Tutus Boutique
01.2022 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Customer Service\cashier
Dollar Tree
03.2021 - 03.2022
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
High School Diploma -
Sanbenito High
San Benito, TX05.2022
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Fast learner
- Very Reliable
Certification
CPR CERTIFIED
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Representative
Avas Tutus Boutique
01.2022 - Current
Customer Service\cashier
Dollar Tree
03.2021 - 03.2022
High School Diploma -
Sanbenito High