Brian C. Hurley
Piney Point,MD
Summary
Professional Bar Manager/Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Bartender
Chief's LLC
09.2024 - 03.2025
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Served high customer volumes during special events, nights, and weekends.
- Obtained cash bank and stocked service bar to prepare for operation.
- Kept bar presentable and well-stocked to meet customer needs.
- Upheld strict regulations for safe alcohol service and food safety.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
- Developed creative bar menus and drink recipes by researching emerging industry trends.
Mac's Tap and Table
Team Mac LLC
11.2023 - 09.2024
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Improved customer service rankings by resolving issues quickly and accurately.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Developed unique events and special promotions to drive sales.
- Maintained impeccably clean, attractive and well-stocked bar area.
Bar Manager/Head Mixologist/Head Bartender
Bugeye Grill
11.2022 - 06.2023
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Improved customer service rankings by resolving issues quickly and accurately
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests
Bar Manager/Head Mixologist/Head Bartender
CAY Enterprises DBA Ruddy Duck Seafood & Alehouse
08.2013 - 09.2022
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
- Built relationships with vendors to manage orders and negotiate costs.
- Developed creative bar menus and drink recipes by researching emerging industry trends.
Mixologist/Head Bartender
Axel's Charhouse
06.2011 - 08.2013
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Closed out cash register and prepared cashier report at close of business.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Managed bar at special events, leading team in providing coordinated service for weddings, business meetings and social gatherings.
- Developed specialty drinks to work with menu changes, sustaining customer interest and solid bar revenue.
- Developed new signature cocktails to support bar marketing brand and increase profits.
Bartender
Parma 8200
06.2010 - 06.2011
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Followed strict recipes and drink measurements to minimize product used.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Bartender
The Kitchen
09.2009 - 06.2010
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory..
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Followed strict recipes and drink measurements to minimize product used.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Bartender/Cocktail and Dining Waiter
Sequoia's
05.2009 - 09.2009
- Demonstrated understanding of menu items and ingredients.
- Advised guests on combinations of food and drinks and accommodated reasonable requests and preferences.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Upsold appetizers, drinks and desserts to increase restaurant profits.
Sales/Interior Design Consultant
The Tile Shop
09.2006 - 04.2009
- Determined personalized needs, tastes and design preferences through thorough client consultations.
- Developed key client relationships, providing design solutions that met needs and budgets without compromising quality or design intent.
- Specified appropriate products and materials to meet project objectives and design scheme.
- Produced detailed cost estimates and coordinated with vendors to deliver budget-friendly solutions.
- Interfaced effectively with contractors and vendors to resolve issues and discuss ideas.
- Worked closely with contractors and vendors to improve project coordination, completing projects on time and within budget.
Head Coach Men's Lacrosse Club
University Of Minnesota - Twin Cities
01.2005 - 05.2008
- Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
- Increased overall team proficiency by using educational drills and activities.
- Organized and led practices and scrimmages to increase competitive attitude and skills.
- Conferred with assistant coaches to determine weaknesses in current team roster and develop recruitment plans.
- Planned and facilitated team travel to games and events.
- Managed team budget to properly allocate for equipment, travel and other required elements of operation.
- Cultivated community and media relations through social media and other communication channels to support program.
Store Manager
Grand Sports, Inc. DBA Play It Again Sports
06.2004 - 09.2006
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Assistant Store Manager
Play It Again Sports, St. Paul
06.2001 - 06.2004
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions..
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement..
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Cocktail and Dining Waiter
Lone Cowboy, Inc. DBA Bar Abilene
06.1998 - 06.2001
- Advised guests on combinations of food and drinks and accommodated reasonable requests and preferences.
- Promoted clean, safe and neat environment for guests.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Informed customers about daily and seasonal specials.
- Upsold appetizers, drinks and desserts to increase restaurant profits.
GSR Manager on Duty
Holiday Inn Metrodome
01.1994 - 06.1998
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Initiated plans to improve customer relations, quality standards, and service efficiency.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Solicited customer feedback to identify and improve on areas of weakness.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
Education
English Language And Literature, Acting
University of Minnesota
Minneapolis, MNHigh School Diploma -
Shaker High School
Latham, NY06.1993
Graduation - Acting, Improv
Empire State Institute For The Performing Arts
06.1992
Skills
- Servsafe Certified
- Staff Management
- Order Management
- Hospitality Service Expertise
- Extensive Spirits Knowledge
- Classic Cocktails
- New Cocktail Creation
- Wine and Beer Recommendations
- Liquor, Beer and Wine Knowledge
- Mixology Techniques
- Bartending prowess
Certification
- Small Business Management - 2002
- TAM Certification - 2022-2024
- DRS Computer Science - 2001
- Personnel Management - 2002
- Physical Fitness Management - 2002
Timeline
Bartender
Chief's LLC
09.2024 - 03.2025
Mac's Tap and Table
Team Mac LLC
11.2023 - 09.2024
Bar Manager/Head Mixologist/Head Bartender
Bugeye Grill
11.2022 - 06.2023
Bar Manager/Head Mixologist/Head Bartender
CAY Enterprises DBA Ruddy Duck Seafood & Alehouse
08.2013 - 09.2022
Mixologist/Head Bartender
Axel's Charhouse
06.2011 - 08.2013
Bartender
Parma 8200
06.2010 - 06.2011
Bartender
The Kitchen
09.2009 - 06.2010
Bartender/Cocktail and Dining Waiter
Sequoia's
05.2009 - 09.2009
Sales/Interior Design Consultant
The Tile Shop
09.2006 - 04.2009
Head Coach Men's Lacrosse Club
University Of Minnesota - Twin Cities
01.2005 - 05.2008
Store Manager
Grand Sports, Inc. DBA Play It Again Sports
06.2004 - 09.2006
Assistant Store Manager
Play It Again Sports, St. Paul
06.2001 - 06.2004
Cocktail and Dining Waiter
Lone Cowboy, Inc. DBA Bar Abilene
06.1998 - 06.2001
GSR Manager on Duty
Holiday Inn Metrodome
01.1994 - 06.1998
High School Diploma -
Shaker High School
Graduation - Acting, Improv
Empire State Institute For The Performing Arts
English Language And Literature, Acting
University of Minnesota
Similar Profiles
Addisyn RamirezAddisyn Ramirez
Cashier at Chief's Ice HouseCashier at Chief's Ice House
Candace KuykendallCandace Kuykendall
Box Office Lead/Artist Hospitality at Chief's On BroadwayBox Office Lead/Artist Hospitality at Chief's On Broadway
ANANDU ANIL KUMARANANDU ANIL KUMAR
Social Worker - Child and Youth at Kenora Chief's AdvisorySocial Worker - Child and Youth at Kenora Chief's Advisory