Highly motivated technology professional with strong communication skills and a proven track record in ServiceNow administration, Agile methodologies, and IT service management. Experienced in project coordination, client relations, and process optimization. Proactive professional offering many years of demonstrated success aiding companies to optimize and streamline processes to propel improvements in efficiency, productivity, and revenue generation. Practiced business consultant with in-depth understanding of all facets from marketing to operations. Ambitious and confident leader with invaluable insights and critical-thinking skills.