Briann Hawthorne
Knoxville,TN
Summary
Professional with strong background in aquatic safety and emergency response, prepared for this role. Proven ability to ensure patron safety, handle high-pressure situations, and perform rescues effectively. Strong focus on teamwork and achieving safety goals, with adaptability to changing conditions. Skilled in CPR, first aid, and water rescue techniques, complemented by reliable and calm demeanor. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
5
5
years of professional experience
Work History
LIFEGUARD
Tampa Metropolitan area YMCA Incorp.
01.2024 - Current
- Certified lifeguard with over a year of experience in supervising pool activities and ensuring safety protocols are followed.
- Demonstrated ability to perform CPR and first aid during emergency situations, contributing to a safe environment for patrons.
- Experience in conducting swim tests and providing swim instruction to children and adults of various skill levels.
- Monitored pool area to ensure safety and compliance with established guidelines.
- Responded promptly to emergencies, providing first aid and CPR as necessary.
Server
Mr and Mrs Crab
08.2024 - 06.2025
- Provided exceptional customer service in a fast-paced restaurant environment, ensuring guest satisfaction and repeat business.
- Collaborated with kitchen staff to ensure timely food preparation and delivery, improving overall dining experience.
- Resolved customer complaints effectively and professionally, leading to positive reviews and customer loyalty.
- Maintained cleanliness and organization of dining areas, contributing to a welcoming atmosphere for guests.
- Delivered exceptional customer service, ensuring timely and accurate order fulfillment.
- Trained and mentored new staff on menu knowledge and service protocols.
CREW MEMBER
Moes Southwest Grill
06.2020 - 09.2022
- Handled cash and credit transactions accurately while ensuring a balanced register.
- Provided excellent customer service by greeting guests and taking orders efficiently.
- Prepared food items according to company recipes and safety standards.
Education
HIGH SCHOOL DIPLOMA -
Plant City High School
Plant city, Fl05.2024
BACHELORS - Political Science
Polk State College
Lakeland, Fl05-2028
Skills
- CPR and First Aid certification
- Strong communication skills
- Teamwork and collaboration
- Customer service orientation
- Attention to detail
- Leadership qualities
- Lifeguard certification
- Effective problem-solver
LANGUAGES
English | Native
American Sign Language | Intermediate. ASL 1- ASL 2
Timeline
Server
Mr and Mrs Crab
08.2024 - 06.2025
LIFEGUARD
Tampa Metropolitan area YMCA Incorp.
01.2024 - Current
CREW MEMBER
Moes Southwest Grill
06.2020 - 09.2022
HIGH SCHOOL DIPLOMA -
Plant City High School
BACHELORS - Political Science
Polk State College
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