Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Brianna Aguilar

Lakewood,,Colorado

Summary

Reliable and detail-oriented professional with over 3 years of experience in cash handling, customer relationship management, and operational support. Skilled in maintaining transaction accuracy, adhering to policies and procedures, and resolving conflicts efficiently. Bilingual in English and Spanish, with strong organizational skills, a flexible schedule, and a proven ability to collaborate effectively with diverse teams. Committed to delivering exceptional service with punctuality, professionalism, and a focus on operational excellence.

Overview

7
7
years of professional experience

Work History

Sales Associate

H&M Hennes & Mauritz
08.2023 - Current
  • Delivered personalized sales support to enhance the customer experience in a fast-paced environment.
  • Replenished stock levels and maintained merchandise displays for an organized shopping floor.
  • Handled cash register operations and assisted in daily cash reconciliation when needed.
  • Supported loss prevention efforts by adhering to security and policy protocols.

Cashier

Illegal Burger
04.2022 - 06.2022
  • Managed high-volume cash and credit transactions with 100% drawer accuracy.
  • Verified cash drawer contents before and after shifts, ensuring reconciliation and reporting discrepancies.
  • Provided menu knowledge and answered customer inquiries with professionalism and care.
  • Supported store sanitation efforts, ensuring health compliance.

Sortation Center Associate

Amazon
11.2020 - 09.2021
  • Accurately scanned and sorted packages to correct pallets, supporting shipping accuracy.
  • Secured pallets for shipment and operated pallet jacks to load/unload trucks.
  • Maintained productivity goals while minimizing injury risks and prioritizing workplace safety.

Sales Associate / Fitting Room Lead

Old Navy
07.2018 - 11.2019
  • Guided customers in selecting products based on their needs and preferences.
  • Supervised fitting rooms, assisting customers and maintaining merchandise organization.
  • Trained new associates on company procedures, sales techniques, and customer service best practices.

Education

Bachelor of Arts - Entrepreneurship

Metropolitan State University of Denver
Denver, CO
05-2023

Skills

  • Cash Handling Accuracy
  • Customer Relationship Management
  • Organizational Skills
  • Policy and Procedure Adherence
  • Conflict Resolution
  • Attention to Detail
  • Fluent in English and Spanish
  • Teamwork and collaboration
  • Reliable and punctual
  • Flexible schedule

Languages

English
Spanish

Timeline

Sales Associate

H&M Hennes & Mauritz
08.2023 - Current

Cashier

Illegal Burger
04.2022 - 06.2022

Sortation Center Associate

Amazon
11.2020 - 09.2021

Sales Associate / Fitting Room Lead

Old Navy
07.2018 - 11.2019

Bachelor of Arts - Entrepreneurship

Metropolitan State University of Denver

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