Trinity Maldonado
Ozone Park
Summary
Sales Associate with expertise in relationship management and team collaboration. Proven track record of delivering outstanding customer service and resolving conflicts efficiently. Contributed to a positive store environment and increased customer satisfaction.
Overview
5
5
years of professional experience
Work History
Sales Associate
H&M Hennes & Mauritz
Jamaica
09.2023 - Current
- Maintained organized merchandise displays and ensured store appearance met standards.
- Delivered exceptional customer service by greeting customers and addressing inquiries.
- Assisted customers with product selection, sizing, and styling advice.
- Executed cashier duties including processing payments and issuing receipts efficiently.
- Built and maintained relationships with peers and upper management to drive team success.
Sales Associate
Petco
Howard Beach
05.2021 - 04.2022
- Provided expert assistance to customers in product selection and inquiries.
- Maintained store appearance and organized merchandise for optimal display.
- Supported team members with inventory management and stock replenishment tasks.
- Facilitated special orders and coordinated with other stores for item availability.
- Explained merchandise features, operation, and care instructions to customers.
Sales Associate
Gap
Brooklyn
01.2021 - 04.2021
- Ensured store cleanliness, including floors, windows, and displays to maximize appeal.
- Restocked shelves to maintain optimal inventory levels and prevent shortages.
- Completed daily recovery tasks to uphold cleanliness and enhance productivity.
- Arranged new merchandise with effective signage and displays to boost customer sales.
- Developed promotional strategies that significantly increased sales volume.
Education
High School Diploma -
Brooklyn Studio Secondary School
Brooklyn, NY06-2021
Skills
- Customer service and support
- Cash register operation
- Inventory management
- Excellent people skills
- Relationship management
- Team collaboration
- Effective communication
- Conflict resolution
Timeline
Sales Associate
H&M Hennes & Mauritz
09.2023 - Current
Sales Associate
Petco
05.2021 - 04.2022
Sales Associate
Gap
01.2021 - 04.2021
High School Diploma -
Brooklyn Studio Secondary School