Brianna Aldo
New Kent,VA
Summary
Results-oriented Sales Project Management Manager with six and a half years of sales experience. Proficient in customer service and project execution. Willing to go above and beyond to build and maintain trust with internal and external customers to execute successful projects.
Overview
6
6
years of professional experience
Work History
Sales Project Management Manager
Ferguson Enterprises LLC
05.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Project Manager
Ferguson Enterprises LLC
12.2020 - 05.2023
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing job quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Support Ferguson Facilities Supply salesmen, renovation business development managers (BDM's), and customers with quotations and order placement requests that are submitted over the phone and via E-mail.
- Appropriately suggest add on material to customers to drive sales, increase margins, and increase overall gross profits on quotes and orders.
Inside Sales Representative
Ferguson Enterprises LLC
09.2018 - 12.2020
- Answered customers' questions regarding products, prices, and availability.
- Develop strong relationships with Ferguson Facilities Supply Salesmen, Project Managers, Vendors, and
Customers. - Appropriately suggest add on material to customers to drive sales and increase margins.
- Track and update orders appropriately for accurate ETA's and lead times for the project Managers and
Customers. - Maintain friendly and professional customer interactions at all times.
- Support Ferguson Facilities Supply Renovation BDM's, Project Managers, and customers with order placement
requests that are submitted over the phone and via e-mail. - Schedule orders with branches, distribution centers and third party carriers for timely deliveries and for will
call pick up requests.
Education
Bachelor of Science - Biology
Longwood University
Farmville, VA08-2018
Skills
- Microsoft Office
- Exceptional Organizational Skills
- CRM Software Proficiency
- Client Relationship Management
- SharePoint Administration
- Exceptional customer service
Timeline
Sales Project Management Manager
Ferguson Enterprises LLC
05.2023 - Current
Project Manager
Ferguson Enterprises LLC
12.2020 - 05.2023
Inside Sales Representative
Ferguson Enterprises LLC
09.2018 - 12.2020
Bachelor of Science - Biology
Longwood University
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